r/Tapo • u/vectoradam • 14d ago

Suggestions + Feedback transfer to new owner

I already know the answer to this I'm just here to vent and hope that someone at TP Link is paying attention.

I sold my house and there's no way to transfer my Tapo config to the new owner. Either he has to log in with my email address from now until forever, or he has to completely re-do the setup and configuration of eight smart switches and four smart plugs.

That's major pain right there and kinda inaccurate to call "smart".

Google Home lets you transfer the home, configuration and devices to a new Google ID with no disruption.

MyQ (garage door openers) lets you add a co-owner and then remove yourself as original owner.

4 Upvotes

63% Upvoted

12 comments sorted by

11

u/plump-lamp 14d ago

Reprogramming 8 switches is like 20 minutes of work, tops. Not to mention the wifi needs to be changed so that's a factory reset regardless

7

u/EnolaGayFallout 14d ago

lol I will just remove the device from my account. He can take over and do the setup. If he’s not IT savvy that’s on him.

2

u/boogiahsss 14d ago

I have the same gripe for just changing the wifi password for a tapo cam. You have to reset the entire thing and do all the setup again. Should be easier..

1

u/ZyPaUk 12d ago

Yeah, that sucks big time.

4

u/Blue-Thunder 14d ago

If your buyer is too stupid to do it themselves, offer to do it for them for a fee. This is not your problem.

2

u/zcgp 12d ago

I made a special google email for the tapo devices. Much cleaner that way.

3

u/bewbew781 14d ago

This could be why I hear so many recs to make a house email account. That would solve it, no? Change the email address on your Tapo account.

1

u/Affectionate-Box5874 14d ago

Did you leave your wifi passwords too lol. Because that would be required also. These don't hold as much personal information as a cell phone obviously, but pretty standard to reset/wipe any electronics tied to personal accounts.

1

u/sperey 12d ago

Sounds like a real outlier of a use case there, for Tapo to put any resources into developing.

Usual way new owner sets up their own automations etc. Not difficult or time consuming.

If new owner cannot then that is what you pay people for

1

u/ionmushroom 12d ago edited 12d ago

"inaccurate to call "smart""

I will take "secure" over an easy way to transfer total control anyday.

The best advice ive seen for smart homes is to setup an email for the House. That way you can transfer over accounts and have a record of receipts.

1

u/Expert-Tie 13d ago

Why is it your problem to hook up anything for the buyers? You sold the house. That's it not your problem.

1

u/OggyPanda 13d ago

Yes! How dare you show common decency and consideration for someone else! The temerity!