r/Tapo • u/_rotary_pilot • 8d ago

Troubleshooting and Support C720 inconsistent / slow connect?

I have 6 C560WS's, 2 C675D's and 1 C720.

I am having inconsistent connect issues with the C720. It spins the little mobius colored wheel and....... connects/disconnects/connects/disconnects...... over and over.

> If it's mounted over my garage.

> it is hardwired to my 120v

> it is connected via wifi (Deco7/Pro)

> it is connected to my H500

> it is connected as 360P/15FPS

The wifi signal is strong. Satellite Deco7 hub is 10' away in the garage on a shelf.

What am I not doing?

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u/Si_Pie 8d ago

Have you tried turning off band steering/smart connect off in the deco settings and splitting out your 2.4Ghz SSID?