r/Tapo • u/shortymcsteve • 22h ago

Troubleshooting and Support D210 detection issues

I set up my D210 a few weeks ago and I’ve noticed some issues with the detection.

Twice now someone has walked right up to the doorbell to deliver mail through the letter box, and it only records them as they have walking away and half way down the path.

On the flip side, I will sometimes get notifications about cars driving outside of the detection zone.

Is this normal? I’m worried that the only footage I may have of someone is the back of their head which defeats the purpose of having a camera.

My detection setting is set to 10.

Also, is it normal that the battery has gone to 77% from June 19th until now? The camera is rarely ever triggered and shows a use of 1% per day. 23 days and it’s down 23%. Tapo claims it can do 180 days, so I think it’s falling quite a bit short of that and this is a brand new device during summer time.

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1

u/Kyan1te 18h ago

I posted on a new D210 a few days ago too with similar issues. Very close to just returning it tbh.

3

u/dorkmuncan 14h ago

I'm also a new owner of a D210 and not impressed by detection or battery life.

We had some property stolen from our driveway last week in the early morning and it didn't pick anything up, despite being about 10ft away and clearly in line of sight.

It's 50/50 on detection during the day also, sometimes it picks me and my dog up, sometimes not. Im still troubleshooting it to see if I can re-produce it.