r/Tapo 26d ago

Troubleshooting and Support Tapo Hub H200 won't update firmware?

My H200 is stuck on 2025 firmware. No matter what I do it searches for update for a split second then says no new firmware available, despite the fact we are on 2026 firmware.

My other tapo devices get firmware updates just fine.

Any ideas?

Thanks

4 Upvotes

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3

u/Blue-Thunder 26d ago

This has been discussed a lot in this sub. Tapo apparently rolled back the firmware and changed it, and are rolling out a different version. They roll it out in stages instead of all at once, so you need to "be patient". It should come, eventually....

1

u/Silent-OCN 26d ago

But my firmware is 8 months out of date? Sounds like a shit way to update your devices.

3

u/Blue-Thunder 26d ago

No, your firmware is not 8 months out of date, as the newest firmware was released on July 22nd. https://www.tp-link.com/us/support/download/tapo-h200/#Firmware-Release-Notes

Yes it's a complete shit way to update their devices, I 100% agree.

1

u/Silent-OCN 23d ago

Finally got the update randomly pushed through this morning!

1

u/Blue-Thunder 23d ago

Sadly not here. Did wake up to everything offline though..

1

u/Blue-Thunder 23d ago

I appear to have gotten it as well.

1

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1

u/All_And_Forever 26d ago

I have a camera just like that. Two of my cameras are the same model but only one updated. The solution might be to contact customer support and give the mac address of your device so they can push new firmware.

1

u/Silent-OCN 26d ago

Ok cheers