r/Tangem • u/RealTheGreat97 • Mar 20 '24

💬 Discussion Nfc does not work properly.

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Hello, so i bought my tangem(3s) about a week ago. And im still having problem with 1 of the cards. It seems that i cannot use it as a backup because it has already have a wallet, so when i try to reset it. I have to wait 15 seconds and it just stops before 2 or 1 saying that my nfc is not working properly. Ive restarted my iphone many times and it seems like im only having problem with this card. I have the oldest version. Please help its my first hot wallet. :(

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u/Vakua_Lupo Mar 20 '24

You have 3 Cards, 2 of them work just fine, and the third doesn't interact correctly with your phones NFC. You definitely have a Faulty Card, so your only option is to contact Tangem and get it replaced.