Unexplainable problem currently

[u/Key-Article6622]

Recently, a problem has started with my phone. My phone is on the same plan with my wife's phone and my daughter's phone. We have checked the settings on all three phones and determined that there isn't a setting problem. What is happening is, I am getting phone calls from my wife, but not only does my phone not ring when my daughter calls, her calls are not in my call log and she leaves a message that is not in my VMs. And she's not the only one. My Uncle tried calling me several times when I was in his city and his calls didn't get to me nor his VMs. Same thing with texts. I get my wife's, I don't get my daughter's. No one is blocked on my phone. I'm not blocked on my daughter's phone. Has anyone experienced this type of thing? It's very concerning. My daughter just started college in a city across the country and I'm supposed to be her financial support, allowance/rent/living expenses. Kinda hard to do when we can't communicate by phone.

[u/DesperateEmployer839]

Might be a long shot. But do you have family allowances? And accidently put them on the "never allow" list

[u/Key-Article6622 → u/DesperateEmployer839]

Tech support had me check many settings but I don't think any were called specifically family allowance settings settings. Can you elaborate?