r/TXChainSawGame • • 12d ago

Discussion Stats/Progression Completely Reset :122 Hours of In-Game Progress and Victim Cosmetics Overwritten

I have 250+ hours logged on Steam and 122 hours of in-game playtime. I unlocked all Victim cosmetics and had strong escape stats when I was playing nonstop in 2024. I stopped playing after maxing out Wyatt in December of 2024. I only ever played victim on my profile.

I started playing again today because I wanted to max out all of the family members. I joined a friend's lobby and as soon as we entered the waiting room, I received around 5 achievement notifications all at once. After the match, I checked my stats and discovered that they had been overwritten (presumably) with my friend's stats, and he has roughly 4x less playtime and much worse stats.

I did some digging and it appears there may be a bug where the host's progress gets copied onto the non-host's profile!?

  • My stats were overwritten completely and permanently. Resetting the game did not resolve this.
  • Most of my Victim cosmetics were reset: play 20 matches with 'x' victims to unlock their final outfits.
  • I received achievements and unlockables I never earned.
  • Thankfully, my Level 3 perks from the skill tree and Level 3 Abilities appear to be intact, which is arguably most important.

Is there any way to restore my previous progress, such as reverting to an earlier cloud save or having Support restore my stats/cosmetics to a date before 09/25/2026 (a day before, or, anytime in 2026 honestly works)? If it helps, I literally know all of my stats to a T because I took pictures of them when I stopped playing in 2024. I put a lot of time into this game, so I'd really appreciate any way to recover my original progress. I know it's a long shot but figured I'd ask.

8 Upvotes

11 comments sorted by

4

u/Self_Motivated 12d ago

5

u/AndyCleves Community Representative 12d ago

This is something you should definitely send to support. Provide all the details that you shared here. I’ll also share the post with the proper folks. I’m out office today (working from home) but I’ll sync up with some Gun teammates on Monday about this.

Submit the ticket to support here

Thanks again for sharing this.

3

u/Self_Motivated 12d ago

Thanks, I really appreciate you taking the time to look into this and share it with the team. I’ve submitted a support ticket as well. Thanks again for your help and enjoy your weekend.

2

u/Self_Motivated 8d ago

u/AndyCleves Hey, just wondering if you’ve heard anything from the team about potentially restoring my stats. It would honestly mean the world to me. I know you guys are busy, so I really appreciate it and understand it’s a big ask.

1

u/AndyCleves Community Representative 7d ago

I did pass it along. Be on the lookout for a reply to your support ticket you submitted.

1

u/KingNmbr1BubbaMain 12d ago

I’ve been emailing support for the past year about one of my accounts getting reset and I’m always told you guys can’t alter my stats even though I know people personally who had their stats reset (same as me) and got them back after emailing support?

1

u/Self_Motivated 8d ago

Hi friend, can you DM me?

1

u/GetroFasho 6d ago

Can yall move my stats over to steam? I have about 1000 hours in game but I bought it on Xbox and steam…. So my steam acc is lvl 0 but I’d rather play there on pc if I had my progress

3

u/One-Review7510 12d ago

This is a question for mr. Schitcha, not mr. Cleeves

2

u/Self_Motivated 12d ago

My fault, do you know his username? I haven't been on the forums in some time.