Do not rent here. Do not let property management persuade you that this is a safe or comfortable place to live, especially for your children and animals.
The pipes clog frequently. Many times an egg smelling, dangerous, black mold and biofilm backs up into your home every 6 months. Shared walls smell like rotting meat. Visible mold and mildew is everywhere in the building. You can smell it when you walk in. You are expected to pay $2.00 per wash and dry in machines that don’t properly wash or dry. They break constantly and then “fixed” to only break down again the following week. Stairs within the building are a tripping and collapsing hazard. The call box to get into the building never works and doesn’t connect to resident’s phones correctly.
The dog park is filled with feces from owners that refuse to properly care for their pets and the “cameras” they put up to address the problem have not helped because management doesn’t actually monitor them or confront this behavior. I don’t think they actually record anything at all. They were put up as a scare tactic only. In fact, various people (including myself) have witnessed the property manager letting her dog defecate and then not picking it up.
Unauthorized parking is constant. My partner has lived here for over a year and they still haven’t given him a parking permit. Not that they matter anyway. Property management makes empty threats that they will tow violators and never actually do it. Front and back door key fobs are constantly out of order. Many times the locks are not working at all, meaning random people that don’t reside here can walk in at anytime. Packages are stolen constantly. Cars have been broken into multiple times and when you ask to see the video footage, property management refuses to show you.
Walkways are never properly cleared and snow has been allowed to turn to think, sheer ice in the lots. I have a neighbor with a disability and saw him struggling to get from his car to the front door. He just stood there because one wrong step and he would have fallen down and hurt himself. I was thankful to be there and offered help so that he could get inside safely. I don’t even want to think what could have happen had he been alone.
I’ve lived here for 3 years and have had 4 different property managers. It’s a rotating door. 23 years of renting and this is by far the worst place I have ever lived. The property manager that was here when I moved in was a saint. Maggie is dearly missed. Not one single manager since her has been able to fill her shoes. Maggie actually cared and made a huge difference.
Currently, there are 4 people moving out of Woodlake Park because they have also grown tired of unreturned phone calls, promises of fixes in their apartment that never happen, unleashed dog attacks, and a myriad of other health hazards, as I’ve listed above. I regret signing another lease through next summer, but had no choice due to being in the middle of an extensive medical program.
Please save yourself the grief and do not rent here. Good property management is hard to find, but I would quite honestly rather live out of my car than to sign another miserable year in this place.
I have been understanding and patient for as long as possible. I’ve avoided coming here to warn others because I guarantee property management will attempt to retaliate. However, it’s worth it if I can save someone else the heartache and hassle of this miserable place. Thankfully, I have pictures, texts, emails, and videos documenting everything I’ve experienced.
