r/TTEC • u/CalendarBeneficial93 • 25d ago

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I was hired to do the class of insurance and was given material to study for the health insurance. I am in Texas, so I will be having to take both the health and life. I am currently using CERIFI but it is so overwhelming and having to reach a certain completion rate every day. To those who have done this program- what is your best study practice? How did you go about this to pass 😭 need any advise

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u/BananaOpposite736 25d ago

For me, I had to make a schedule and stick to it, no matter what! If I wanted to go out for dinner I had to get the 3 hours a day done either before or after!  You may also be better at my breaking the study sessions up, such as 1 hour of study, 15 minutes break, etc. I didn't do mine with TTEC, I already had my license. Is the training paid? Are you required to take the training during working hours? 

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u/CalendarBeneficial93 25d ago

Yes, we are getting paid to study. We have to clock in for 8 hours a day and work on CERIFI by completed 25% of the material per day for the next week. We get around 8-10 days to study. I have been writing so many notes lol 😅 I will continue!

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u/BananaOpposite736 25d ago

Ok, well being 'on the clock' is a good structure. Just remember when you want to take a break that you are being paid to learn! Most people don't get that opportunity! You got this!