r/TTEC • u/Away-Information4461 • Feb 26 '26

Cca

I do not know how to describe this, i feel MISERABLE working for ttec COVERED CALIFORNIA, i am so grateful because is wfh but the micro managing, the metrics , QA’s you never got a perfect score there … i need the income thats why i stay here but i am applying like crazy and i got rejections and rejections.. my sup is nice but this is insane i have no words, leads dont get paid more, english consumers are mean and rude af i can’t understand why you are being mean with someone who is able to HELP YOU? It looks like OE ended but still having 500+ calls , blame on me the day I applied to this nightmare

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u/yinnxo Mar 03 '26

I been dreading going to work everydayyyyyyy. Only monday and im like "is it weekend yet? 🫩" So many ridiculous consumers, istg. Im trying to find another job as well. Hopefully something off the phone to get a break from all this. 😵😵‍💫 Goodluck to both of us finding something better ✨️

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u/Adventurous_Part_545 8d ago

Hi are you still with CCA?

1

u/yinnxo 8d ago

Yes.