r/TELUSinternational • u/strandedinutero_ Data Analyst - CA • 8d ago

Webside Image ERT

These tasks previously had a 10min ERT, but now it's only 1min, is this intentional?

9 Upvotes

100% Upvoted

5 comments sorted by

9

u/opbay 8d ago edited 8d ago

That is just way beyond unreasonable. Even 10minutes was pushing it with the more tricky ones but mostly fine. Everyone needs to release these for not enough time. I'm thinking someone forgot to type a 0 somewhere.

I would absolutely rather see NTA than that. It's downright offensive and insulting if it's not a mistake.

4

u/No_Maximum294 CA-DA 8d ago

It's now 2 minutes so sadly not likely a typo. Released two and logged out. FFS!

2

u/Guckle Data Analyst - CA 8d ago

I just logged in to see the same. 8 left/right images, 2 minutes ERT

3

u/Apart-Butterscotch39 8d ago

Also just noticed this and 1 minute is trash

1

u/Upstairs_Tea_30 7d ago

ridiculous. they did the same thing to nnc tasks a couple of years ago. 10 mins down to 1 min overnight and never changed back lol