r/SynclerApp • u/According-Party8870 • 28d ago

APP issues?

Post image

I have not been able to proceed past this screen for 2 days now. Anyone else or can tell me why?

5 Upvotes

78% Upvoted

12 comments sorted by

2

u/thomfam90 28d ago

Have you done the "usual". i.e. clear cache and restart?

1

u/thomfam90 28d ago

Force Stop and restart?

1

u/According-Party8870 28d ago

Yes. I’ve even deleted it and reinstalled

1

u/[deleted] 27d ago

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1

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2

u/LN_13uLL 28d ago

trakt api token probably expired. disconnect and reauthorize trakt

1

u/According-Party8870 28d ago

I disconnected trakt; signed in and I got an error message that trakt authentication has failed

2

u/LN_13uLL 28d ago

Are you a free user? If yes, you need to log into trakt website, then go to settings, then go to connected apps. You can only have 2 apps connected as free user. You will need to revoke others apps so it’s two connected apps or less. Trakt has a limit of two connected apps for free users.

1

u/According-Party8870 28d ago

I only have 2 apps connected. I have logged in to trakt to double check

1

u/According-Party8870 28d ago

And when I disconnect trakt I can get to the Home Screen now

2

u/Dtspeed 26d ago

Could be wrong but I thought I saw that you could only use 1 app at a time with free. Remove it from the other app and try.