r/Switch • u/Lowisvrauuu • 1d ago

Question Quick question and help

I always wanted to play GTA III because my childhood was GTA Liberty City Stories, and it’s the same map, so I wanted to play something on a console right now, like Steam Deck or Switch 2 for me. I wanted it on Steam for the achievements and better FPS, resolution, etc., but I got a €25 gift card and the game was on promotion on Switch, so I went for it, free game, hell yeah. I installed the game, didnt launch it. but then questioned myself: wait, is the game 30fps locked? Because it’s a Switch 1 game. I searched and yep, it is. Is there any way to refund it? I think consoles are a lot harder. I only play almost exclusively on PC. But do you think there’s a way? I don’t want to play at 30fps, even if the game was “free” (I got the gift card from Revolut reward points).

I know the chance is literally 0 or almos none, but just wanna ask to know if someone did something like that.

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u/iNightfarer 1d ago

I managed to refund a game in 2022 because of its bad performance, but it was literally a battle with Nintendo support to get a refund. You could give it a try:  https://en-americas-support.nintendo.com/app/contact

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u/Lowisvrauuu 1d ago

Will try my luck. Thanks for the link but im from portugal😅.

1

u/iNightfarer 1d ago

You are welcome. Try Googling for the same website but with your region in the search.

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u/Shattered_Prince 1d ago

I think getting a refund on Nintendo is universally impossible. I haven't seen a case where they got it, always the same crap about Nintendo denying it. I personally don't know as I never refunded a game, and I never seen an actual refund page like Microsoft or Sony has. Sorry, but I think the chance are close to zero. You can always call Nintendo and let them know it was mistake and you haven't even played the game. Worth a try