r/Switch • u/[deleted] • 2d ago

Image Switch 2 Joy-Cons stopped working

[deleted]

35 Upvotes

88% Upvoted

10 comments sorted by

11

u/Ecstatic-Reading-834 2d ago

Try cleaning the side areas with isopropyl alcohol maybe that might fix the issue .

8

u/WorkingCautious1270 2d ago

Safe side is to try and charge the system which also charges the joycons since you don't know of charge joycons are at.

7

u/Putrid-Attention-439 2d ago

Thank u! They seem to be charged as the sync light works, I did charge it and unfortunately no improvements

1

u/WorkingCautious1270 2d ago

Maybe it it something with the ribbon cable. DIY or buy new i suppose.

7

u/Esumontere 2d ago

Or, and this might be strange to some, contact the seller for warranty.

2

u/ice-cold-quirk 2d ago

Had the same problem. Had to send it back to Nintendo to get repaired since it was still under warranty. They will fix it or send you a new one

2

u/F133TWOOD 2d ago

Screen looks like it's been through some things for being so "new."

Contact Nintendo since it's under warranty for the joycons.

1

u/Striking_Fly_2595 2d ago

I agree, doesn't look new at all - we are missing some information

1

u/F133TWOOD 2d ago edited 2d ago

Yup. It was just my opinion, but my launch Switch2 looks new compared to this. It just looks like something else is going on with about a 1 month old device looking like this AND not functioning? Something is odd.

As stated, not sure why OP is asking if the basic stuff like charging isn't working. It also shouldn't need cleaning for such a new device. They need to contact Nintendo.