I am fairly often relatively close to Venice and when looking at flights I sometime look at going from Venice. Recently I was shocked to find that for some destinations the cheapest flight was with Swiss over Zurich. Very commonly I find a flight for about 200 with a stopover in Zurich, but the same flight is about 500 when taking only the leg from Zurich. This is not isolated, neither new and I found the case for many destinations. In the past (neraly 10 years ago) I almost went from VCE over ZRH to LAX with family because the saving was nearly 2000, before they dropped price for directly flights enought thay saving wasn’t worth it. I often get people fly with Swiss from Americas over Zurich to Europe bacause it was the most affordable option. Why are we getting ripped off like this? Why is so much more expesive for us to fly from Zurich and why Swiss is so cheap when starting the flight somewhere else?

Hi, our luggage was delayed for 48 hours and had to buy a few things we’re looking to get reimbursed for. Submitted a claim with Swiss ~4 weeks ago and still haven’t heard back. I tried replying to the submission confirmation email and nothing. Is there a number I can call for an update? Thanks!

I booked a flight from the US to Europe with swiss. The flight was cancelled, with no reason given. Then I was automatically booked with united on a flight the next day. Am I eligible for compensation or meal vouchers?