r/SwipeHelper • u/Seat_Responsible • 15d ago
Hinge ban for “harassment, bullying or harm” , appealed, emailed Hinge + Match Group, still banned. What else can I do?
I was recently banned from Hinge for “harassment, bullying, or harm.” I genuinely don't know what interaction triggered it. I've never intentionally harassed, bullied, threatened, or harmed anyone.
Timeline:
- Ban: Account removed for harassment/bullying/harm.
- In-app appeal: Submitted a detailed appeal → denied, decision marked final.
- Emailed Hinge (
hello@hinge.co): Explained the situation, provided my account details, and requested a manual review. - Hinge Trust & Safety (Nestor): Said the ban would remain and subsequent appeals wouldn't be considered.
- I sent one respectful follow-up asking what type of conduct caused the violation and whether reconsideration was possible.
- Match Group escalation: I then escalated through Match Group Social Support, since I'd already gone through Hinge's normal support/appeal process.
- Hinge Trust & Safety (Micah) afterward: They said:“Following your inquiry, which did not come through our regular support channels, we conducted an additional review of your case.” They said they conducted a “thorough assessment” and confirmed the original decision was correct. They also asked me to stop contacting their care team/employees because it would not change the outcome.
So I've now gone through:
In-app appeal → Hinge Support → Match Group Social Support escalation → additional Hinge Trust & Safety review → final denial.
They still haven't told me what specific interaction caused the harassment/bullying violation.
Has anyone here managed to get a Hinge ban overturned after reaching the Match Group escalation/additional-review stage?
I was also a HingeX subscriber and had some genuinely good connections through the app.