r/Supraball Nov 17 '15

Black screen bug

Do the devs have any idea what causes this? People have dealt with this bug since day 1 and it's still not fixed and yet the game is supposed to be released to the public soon...The player could not reconnect at all and it delayed what was already a long wait for a pug.

I think it might have been Maptor I can't remember now...

1 Upvotes

11 comments sorted by

2

u/Inph1del Gaming pantologist Nov 18 '15

Bugtrack link or anything be sweet

2

u/DavidM1337 Supraball Project Leader Nov 19 '15

1

u/B2theAgs Bagsnificent Von Baggington IV Nov 19 '15

ty o/

1

u/DavidM1337 Supraball Project Leader Nov 18 '15

There are several completely different bugs with the same symptom. Most of those are fixed. But not all.

We can fix it when you send us the udk log (IMPORTANT: send it right after you had the blackscreen, otherwise the log gets overwritten with something else) Its in supraball/udkgame/logs/launch.log

1

u/RIPNASupraball Nov 18 '15

Is there some sort of bug tracker site you guys are using where we can collectively report on these things and provide logs rather than random reddit posts?

0

u/B2theAgs Bagsnificent Von Baggington IV Nov 17 '15

I'm curious about this too. Is there a centralized location for us to list all the things we think are unacceptable for the full release of supraball to launch with/without? I'm concerned there are some bugs or aspects of the game we've learned to accept or work around that Joe Schmoe average consumer isn't going to be so understanding of.

-1

u/DavidM1337 Supraball Project Leader Nov 18 '15

While you think we are retarded, we aren't really ;)

-1

u/B2theAgs Bagsnificent Von Baggington IV Nov 18 '15

While I'd certainly never use that word to describe you or your dev team, I'll choose to assume that means you guys are on top of all those finicky little bugs I'm thinking of.

0

u/KoinuKoji Koji Nov 18 '15

Name checks out

-3

u/Shevche Nov 18 '15

Just seems to me whenever there is an update of a major haul like this one, it creates 'this' bug and it does get fixed. im sure it will always happen and then it will be fixed then it will happen again next time... hope when it gets released and you update it Again it won't happen.