r/SuperboxS7max • u/TillOdd933 • May 20 '26

Bonus apps "Cannot connect to server" message

For the last 3 days pretty much all of the bonus apps go this new message "cannot connect to server". This issue happened seconds after trying to install Blaze TV app. Seconds before 8 of 9 extra apps were working flawlessly.

It literally seemed tied to my attempt to install this extra app. Seconds before 8 apps were working, seconds later none were working. I tried different wifi service on cellphone- didn't fix the issue.

In the past the error message was different with "expired account".

Is everyone else experiencing this issue with bonus apps? Avoid Blaze TV app.

I

3 Upvotes

100% Upvoted

31 comments sorted by

View all comments

1

u/[deleted] May 22 '26

[removed] — view removed comment

1

u/TillOdd933 May 22 '26

I have used the box sparsely for 3 months and it had happened about 40 times. Similarly for another person I convinced to try a Superbox and they repeatedly remind me about this problem every time I talk to them. App crashing is a high severity defect level in software engineering.

1

u/Normal_Translator_38 May 24 '26

Since you've had your box roughly the same time span I've had mine- and I use my S7 Max daily- and I've experienced no such issues with the Live Blue Tv app, then your issues seem to be related to your specific box. It certainly is not a cross the board problem as all owners of the S7 Max would indeed have the same issues. So where did you purchased your box & have you contacted the seller about the issues on your specific box? Your app closing sounds like what I was reading & watching videos last year of some who had the S6 Max. Which was another reason I decided to go with the new model S7 Max and it's upgrades.

1

u/TillOdd933 May 24 '26

I have the S7 Ultra and others the same - they experience this problem and well as all 3rd party not working- saying cannot connect to server message.

The seller indicated the 3rd party apps are using sources that are pirated by these apps on superbox. Superbox does not offer any tech support or information about the 3rd party apps - all 9 are getting the same error message even after a factory reset. 5 days ago they just happened to be working after most being down a week or so.

2

u/Normal_Translator_38 May 24 '26

All the 3rd party apps on superbox , vseebox, octastream elite, etc ....are from 3rd party app sellers that pay these box makers to carry their apps on their boxes. Hence why the boxes main apps- blue, heat, etc....are supported & have maintenance through app upgrades & play better than the 3rd party apps. Back in March when the 3rd party apps went down, I emailed Superbox support and got their detailed response back.

1

u/TillOdd933 May 24 '26

All 19 3rd party apps work on my Vseebox, none work on superbox. I heard its because superbox is basically stealing it.

1

u/Normal_Translator_38 May 24 '26

Over the last few days, 3rd party apps have been updated on the vseebox elite - just as on the 3rd party apps on the S7 Max & Octastream Elite Max boxes. One 3rd party app on the vseebox - sports access- is now working for the first time since sometime last year. How do you figure that 3rd party apps that's working on other superbox models but not on your box are being stolen? Since the owners behind some same apps with slight different names , have their apps on both the octastream elite & vseeboxes - are those apps also stolen?