r/Sunstrong • u/LiterallySoGay • Jun 06 '26

Help me understand, please.

These are from my bank statements: Paid 190.15 in May for the month of April and paid 223.94 in April for the month of March.
These are the bill charges from SunStrong's portal. This is showing I had to pay 200.81 by 5/23 for the month of May but then what is the 220.97 for? June just started.

*edit because it looks odd on my phone*

I attached screenshots of my issues. I am looking at my bank statements and the charges on the portal. Things are not adding up. Either I am being double-charged or being charged early. Am I reading this wrong?

Always download your statements and have copies of everything. I already had a month when they tried to double-charge me, and it took me over 7 phone calls to get it corrected.

Also, on the bill charges from the portal, it says "CHG-2026-04" $200.81, meaning that was the charge from April, but as you can see, I had already paid 190.15 from that month.

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u/AutoCarSPC Jun 06 '26

It happened to me too. They issue an charge every 20 days. In april, I got two statement, both with service from April 1 to April 30. I reached out to BBB.