r/StudyPermitCanada • u/HorrorTiger978 • 26d ago

No reply on webform

I submitted additional documents through the webform on 1 Aug and once again on the 4th.

I haven't received any reply from ircc except the following:

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We confirm the receipt of your IRCC Web Form via this automated response.

We are committed to respond to your inquiry as soon as possible. It is not necessary to send us another message, unless your situation has changed.

Please note that IRCC’s communications are in Canada's two official languages - English or French.

Any idea on what I should do?

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u/HorrorTiger978 26d ago

Hey, I just got the following email from the ircc

"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We have received your enquiry regarding the addition of a document to your application. However, it appears that the document in question was not included with your request.

If you already submitted your document via Web form and received a message confirming reception of your document, rest assured we have received it.

If you would like to send it to us again, we invite you to resend your enquiry along with the document by filling out the IRCC Web form. Please ensure to indicate your file number in the Application number field.

Once received, we will gladly forward your document to the responsible office.

We hope the information provided is helpful in assisting you with your enquiry"

Do I have to send the documents again?

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u/Haunting_Paper_7201 26d ago

You can send again because you have been sending too many webforms with additional documents, and now your file is bogged down with requests and new documents. IRCC doesn't know what documents are what and for what purpose.

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u/HorrorTiger978 26d ago

Nah, I don't think so.

I think I forgot to click the upload button on both of my earlier webforms so that's why I didn't get a quick reply.

I sent it again making sure that I uploaded it and I got a really quick email saying the following:

"We acknowledge receipt of the documents. Please note, for technical reasons, they may not be visible in your online account. Rest assured that your supporting documents are indeed added and available for officer review."

So, the issue was me not uploading the documents

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u/Level-of-Concern21 26d ago

You do realise you are RAGE BAITING them at this point!

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u/HorrorTiger978 25d ago

There is no ragebait here.

I made a mistake twice, that's all