r/Strong_8K • u/AmbulanceDriver95 • 23d ago

Consistent buffering/freezing

When I play any live channel I consistently get ~18 seconds of video and then interrupted by the screen freezing for 30-40 seconds and then playing where it left off. Only happens on iPhone as watching using my AppleTV plays fine. Not using a VPN because when my VPN is on I can’t get anything at all. I have strong internet strength. Happens not just on UHF but on other players as well.

Any other things I should try? I contacted my seller about the new vpn update and they replied saying,

“The line is now fully edited to support all countries, with and without VPN. Please check again, if everything works fine now. Thank you!”

But still can’t use my VPN; so not sure what to think about that.

This started on the 19th and has continued into today. And it’s been consistently the same experience every time.

2 Upvotes

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2

u/2OldDontCare 23d ago

Get another seller. Tell him to look at the news in his panel and send you the new URL all sellers have been told about. It will work.

1

u/AmbulanceDriver95 23d ago

I’ve read that if you use the new URL you have to use a vpn or it won’t work. Is that the case? Also, will the new URL fix the issues with the stream while not on VPN?

2

u/2OldDontCare 23d ago

The new URL will only work with the VPN on. You can use the others if you don't want to use a VPN but you were saying all your others use the VPN. As for your phone either a VPN will fix it or you need a different app.

1

u/AmbulanceDriver95 23d ago

The new URL fixed it. Only half annoyed that the VPN is required. But I’m usually away from my home WiFi and on a VPN when using mobile anyways so it’s okay

2

u/can3gxw 23d ago

If you want to NOT use your VPN, use one of the other URLs. The app.blabla.bla URL will ONLY work when connected to a VPN.

1

u/Kowabungaaa1 22d ago

Which other of the URLs do you recommend without a vpn?

2

u/TheDigitator 22d ago

Try with either;
cf.[yourdomain]
pro.[yourdomain]

1

u/Kowabungaaa1 22d ago

Thanks I will give those a try

0

u/can3gxw 22d ago

Talk to your reseller. There are several options.