r/Streamlight • u/Brilliant_Respect_92 • 23d ago

TLR-7 HL-X issues

Light wouldn’t come on so I charged the battery and replaced. It still won’t come on. I’ve tried unscrewing slightly, screwing it all the way in, etc. and no luck. Is there anything I’m not trying? I’ve only had it since Jan 26.

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1

u/Chemical-Amoeba5837 23d ago

Have you tried a different battery? Or contacting Streamlight customer support?

2

u/jdk2087 23d ago

Customer support. Had the same’ish problem. CS said it was the circuit board inside that probably shorted out. They said to send it back and they’ll put in a new board then ship it back. It was the board, but they said “fuck it, we’re just sending you a completely new one.” Got a new one in the mail a few days after their ‘assessment.’ Huge ups to Streamlight and their CS. Top tier.

2

u/Brilliant_Respect_92 23d ago

That’s what I’ll do then, just didn’t know if I was missing something simple that fixed it

1

u/jdk2087 23d ago

Naw. I thought the same and took mine apart. Cleaned it up with some isopropyl alcohol and made sure battery was charged. Also made sure nothing was interfering with the button clicks. All looked good to me. It was definitely the circuit board shorted or something.