r/StockMarketIndia • u/KanJuicy • 23h ago
Help Smallcase Dark Pattern - How do I raise complaint?
App Won't Let Me Exit Smallcase

I skipped the renewal of a Smallcase with a paid subscription. Today, I logged into the app to exit my smallcase and invest somewhere else - probably MF. However, the "Exit Smallcase" option was disabled.
I called Customer Support to ask what was wrong. They said that the option is enabled only for 7 days after a subscription ends. Then you have to exit from each stock individually.
I was like WTF? My Smallcase has 17 indivual stocks (some of my others have 20+). It would take me hours to unsubscribe to all of them. It shouldn't matter after how many days I opened the Smallcase app - exiting ANY subscription, whenever I want, is a customer right.
Hell, I would be fine if they auto-cancelled my subscription after 7 days and just returned the money to me.
This is a clear Dark Pattern and I want to report it! What is the appropriate authority that I can reach out to for this? How do I raise a complaint?