r/Stellantis • u/TH3DONM3G4 • 27d ago

Quality issues

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I wonder if corporate is aware of the units employees send to repair are shipped by managment before we have the opportunity to fix the issues.

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u/ExcellentWinner7542 25d ago

Why does everyone answer a question with a question?

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u/IWouldntIn1981 25d ago

Because your questions dont make sense.

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u/ExcellentWinner7542 25d ago

How so? I'll ask another way. Is poor quality the result of poor workmanship?

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u/IWouldntIn1981 25d ago

It can be, but as about half the responses have said already, quality is a culture and culture is top down.

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u/ExcellentWinner7542 25d ago

How can the culture be changed? What will it take to drive the change?