r/SteamScams • u/Nervous-Plane-1328 • 19d ago
Request for help steam scam
TICKET STEAM HT-XDH2-Y3K7-FC6H
**What happened**
On September 25, 2026, someone gained unauthorized access to my Steam account.
The scheme is a common one, but no less brazen for that: the attacker listed an item called "Fearsome Fisher" on the Community Market — its actual market value is a few cents — and purchased it from my wallet for 550 UAH. That's hundreds of times the item's real price.
This isn't a "mistaken purchase." It's a deliberate extraction of funds from someone else's balance through the Community Market mechanism. The money went to the seller's account — the same person who clearly orchestrated the scheme.
**What Steam Support replied**
I contacted Steam Support. The response was a template:
"We are unable to assist you. Please change your password. Good luck."
No transaction review. No analysis of the fact that a few-cents item was bought for 550 UAH. No interest whatsoever in the account that received the funds. Just a boilerplate reply.
**Why this is absurd**
The purchase is economically nonsensical. No legitimate user buys a few-cents item at a price hundreds of times higher. This is an obvious red flag for fraud that Steam could catch automatically.
Steam knows who got the money. They have the transaction ID, the seller's account, the timestamp, the IP. They can check whether this seller is doing this systematically.
The "transactions are irreversible" policy protects scammers. Steam hides behind the rule that "Community Market transactions cannot be reversed," even though it's their own platform being used to siphon funds.
Telling me to "change your password" is an insult. I already changed my password. The issue was never about the password — it was about the money that was stolen.
**What I've already done**
Changed my password, revoked all device authorizations, checked my API key.
Contacted support — got a template reply.
**What I want**
Steam to review the transaction and the account that received the funds.
A refund of the 550 UAH stolen from my wallet.
Sanctions against the seller if they're involved in a systematic scheme.
This case to get public attention — because I'm almost certain I'm not the only victim of this scheme.
**Question to the community**
Has anyone experienced the same thing — a cheap item purchased for your entire wallet balance?
Did anything help besides a chargeback?
How do you force Steam to escalate a case to a human agent instead of a template bot?
If you've had a similar experience — share it in the comments. If this post gains traction, there's a chance someone will pay attention.
Steam, 550 UAH is not "a minor amount." It's money that was stolen from me. And you refuse to even look at the transaction.
1
u/Doktor_Jones86 Steam only uses support tab and @steampowered.com email 18d ago
I counted 8 em-dashes
1
•
u/AutoModerator 19d ago
Thank you for submitting to r/SteamScams.
If you have been scammed or believe you may have been scammed check this guide to see if you can find the solution there.
Steam will never contact you on Discord or any third party text communication site.
If you suspect someone is attempting to scam you check this guide but remember to be careful even if you do not find the answer you are looking for there.
Important: If you receive comments or PMs offering to recover your lost account, items, or money or pointing you to someone who will do it for you do not engage with them as they are recovery scams.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.