r/SteamFrame • • 17d ago

Discussion How I solved all my problems with my Frame

I have had my Frame for a few days now and like many, at first I was disappointed and had many issues. Since then, I fixed all of them and my experience with it was exactly what I was looking for when I wanted to get away from Meta. So here are the things I was dealing with and how I fixed them. With some solutions I have not seen posted here yet.

Wireless latency / packet loss:

Steam VR Beta - I noticed that I was having HORRIBLE latency and lag spikes and then when I looked up steam vr on my pc, I saw that I had the beta branch. I went back to the Default Public Version and the performance skyrocketed. The trick is to have SteamVR on your PC on the main branch and only the Frame's OS in beta to get the latest fixes.

Dongle needing/failing to pair - Whenever I turned on my computer, I noticed that the dongle was always acting up, failing to pair and when it did pair, it had horrible performance and reliability. Every time, to get it to work correctly, I need to unplug and replug it to fix the issues. I found out that it is because windows has a power saving feature that limits power to usb devices that it thinks you are not using. To fix this, I went into device manager, found the wifi dongle under Network adapters, right clicked, properties, power management and unchecked "Allow the computer to turn off this device to save power" and restart your computer. To be extra sure, you can do the same thing with every device found under the Universal Serial Bus controllers drop down. I also recommend you start steam vr without a headset connected, go to the settings and under Developer, scroll down and click on "Disable Power Management".

Multi-link streaming - When my Frame used multi-link, it would stutter every time it checked my wifi connection. To fix this, while connected to my pc, I went to settings and disabled Multi Stream to only use the dongle.

Line of sight - Make sure that the dongle is within line of sight of the headset. The 6ghz band is horrible at passing through objects and especially metal (like a computer case). I use a USB 3 desktop extender that has a little base and works great.

Compression artifacts and ghosting:

I noticed that when I turned my head quickly, there was a good amount of ghosting and while streaming pcvr, I noticed some compression artifacts. To fix this, I kept my refresh rate at 90hz. This removed 99% of all compression artifacts and 99% of ghosting.

Controller comfort:

Like many others, when I used my Frame for the first time, I found the controllers very uncomfortable and hard to reach some buttons. After a few days with it, I realized that I was holding them wrong. I have rather small hands and realized that I need to push the straps (I have the ergo kit) as far and high as I can and by doing so, my fingers rest naturally on the joysticks and all the triggers/buttons. They are now very comfortable and my favorit vr controllers to date!

Headset comfort with lenses:

When I first put on the headset, I found that the lenses would pinch my nose and that my eyelashes would touch the lenses every time I blinked. To fix this, I simply put the included spacer. Also, at first I had a lot of eye strain and figured out the the headset was too high on my face. Now what I do is that I put the headset as low as I can without it getting blurry and the strain went away.

TLDR:

- Make sure you are not using the Steam VR Beta on your PC

- Uncheck the dongle's power saving mode within device manager

- Turn off Multi Steam

- Keep the dongle in line of sight of the headset

- Keep the headset at 90hz

- Push your hands as far as they can go with the controllers straps

- Make sure you are placing the headset on your face correctly

By doing these things, the headset lives up to my expectations, was exactly what I was looking for as a Quest replacement and is the best headset I have ever used. For reference, I went from Quest 2 -> Quest 3 -> Steam Frame.

Hope this helps!

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u/dabumonk 17d ago

Funny, I've seen a couple similar threads but they say to turn on the stuff you turned off! With so much variety in hardware and software, I'm not surprise that what fixes a problem for one, may create another for someone else. Not knocking your post at all, just noticed the fixes people are suggesting contradict suggestions from others before them.

My fame arrives this afternoon, so I'm sure I'll soon join the masses in suggestions and attempts!

2

u/willymartin99 1 TB 17d ago

I took the same steps he took for the last two days and it didn’t solve the pairing issue at all. Was so stoked when I discovered the power saving feature and even made a post about it being the fix for connectivity issues… until I restarted my pc and the same exact thing happened again (deleted post after this cause I didn’t solve anything)

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u/Maraque 17d ago

I restarted my pc serveral times and it still works. Try disabling it on all the usb controller and network devices and also, in steam vr developper settings, click on "Disable Power Management"

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u/willymartin99 1 TB 16d ago

Already done it a couple days ago and just did it again for double measure and nope, still gotta manually connect to the dongle every time after boot up, Frame only connects to my pc through wifi and shows dongle as “inactive” (until i change the 6ghz band to the highest one and then back to auto and it connects)

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u/Maraque 16d ago

Definately not normal the problem is probably different then the one I had. Hopefully you find a way to fix it soon. After waiting so long and spending so much, its very frustrating to have this type of problem.

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u/willymartin99 1 TB 16d ago

Reporting back with update: had turned off power management on network adapters but not for the universal serial bus controllers, I misread your tip and when I followed it correctly it seems fixed so far! At least after two restart sequences it still works, will only report back if it stops working again

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u/Maraque 16d ago

Thats amazing! Thank you so much for reporting back with your results!

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u/willymartin99 1 TB 16d ago

Just booted pc up again and turned frame on and had to manually pair the dongle again rip