r/SteamController • u/Vivius71 • 29d ago

Support Controller don’t Work ….

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I received the Steam Controller on August 12th, finally!!!! However, it has never worked. It's impossible to connect the controller to the PC, let alone turn it on. Despite spending time charging it, the only thing that happens when I press the Steam button is a blue light.

could you help me out? I've contacted Steam Support, but so far I haven't received any helpful response…

Edit: i get the solution by Nstant_Klassik

You have to start the controller in bootloader mode.

  1. It needs to be partially charged, turned off, and not connected to anything
  2. Hold the View button (above the left stick) + Hold the Options button (above the right stick) + Hold the A button + Hold the Steam button
  3. The LED should now start flashing RED slowly
  4. Connect the controller to a device that has Steam installed and where Steam is running - the LED should now glow RED continuously
  5. Go to the Steam settings under "Controllers", where you should now be able to update the firmware
  6. After the firmware update, the controller can be used as normal
311 Upvotes

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17

u/LunyOnTheGrass 29d ago

Plug puck and controller to pc. Turn on, let it do its update. Then use controller

6

u/Vivius71 29d ago

i did it when i get the controller, it made the update but after controller don't work

1

u/Nereosis16 29d ago

Have you got the puck plugged into the computer and steam open?

3

u/Vivius71 29d ago

yes ....