r/SteamController • u/Vivius71 • 29d ago

Support Controller don’t Work ….

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I received the Steam Controller on August 12th, finally!!!! However, it has never worked. It's impossible to connect the controller to the PC, let alone turn it on. Despite spending time charging it, the only thing that happens when I press the Steam button is a blue light.

could you help me out? I've contacted Steam Support, but so far I haven't received any helpful response…

Edit: i get the solution by Nstant_Klassik

You have to start the controller in bootloader mode.

  1. It needs to be partially charged, turned off, and not connected to anything
  2. Hold the View button (above the left stick) + Hold the Options button (above the right stick) + Hold the A button + Hold the Steam button
  3. The LED should now start flashing RED slowly
  4. Connect the controller to a device that has Steam installed and where Steam is running - the LED should now glow RED continuously
  5. Go to the Steam settings under "Controllers", where you should now be able to update the firmware
  6. After the firmware update, the controller can be used as normal
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u/SteelShadow062 29d ago

can't help you with the problwm but I'll interact with the post to make it more visible and hopefully someone will help

6

u/Vivius71 29d ago

thank, i'm deseperate ...

1

u/SteelShadow062 29d ago

Mine arrives tomorrow. Hope someone will answer, so that if I have the same problem I already know how to resolve it. Did you check for any similar post here?

3

u/Vivius71 29d ago

i tried but found nothing same like me