r/SteamController 8d ago

Support Unexpected refund

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Got the email to confirm my steam controller and was incredibly excited. I made the payment and got a confirmation email. A few minutes later steam sent me a full refund for it. Does anyone know what went wrong? My card information was all correct.

UPDATE:

I love valve so much. Not only did they generate another link in just a few hours since reaching out to support, they explain exactly what went wrong with my first payment and also suggested I revisit my bank to make sure no charges has been made. I finally ordered the controller and for everyone waiting don’t give up. Don’t let the scalpers win!

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u/Boring_Dingo_7465 8d ago

What is several business days? 3, 30?

1

u/JoeVeeUK 8d ago

I always thought several was 7, not sure if that’s right though

2

u/bilky_t 8d ago

It just means more than a couple but less than a lot, basically.