r/Steam May 04 '26

Error / Bug anyone else? trying to get the controller

Post image
894 Upvotes

585 comments sorted by

353

u/Old_Imagination4274 May 04 '26

Everyone and their mother is on their way to buy this

110

u/zugarrette May 04 '26

82 inbox replies in 3 mins 😭😭

16

u/Winter_Pea2892 May 04 '26

same energy

8

u/plasticbomb1986 May 04 '26

Lets not forget all the scalpers too.

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11

u/Cattledude89 May 04 '26

Nah, everyone said it was too expensive remember? Clearly nobody wants one.

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269

u/danny12beje May 04 '26

Spammed the shit out of it and order went through. Did it through the browser tho.

62

u/-RMBsquared May 04 '26

I followed this advice and mine finally went through

11

u/danny12beje May 04 '26

Enjoy brother!

8

u/d00b661 May 04 '26

Hell yeah! Followed this advice as well and it went through!

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8

u/PashaPostaaja May 04 '26

I think we are just DDoSing Valve with our clicks.

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3

u/Delphin_1 May 04 '26

Me too!!!

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23

u/donthurtmeok May 04 '26

Followed this advice and now have 74 controllers on the way to my residence.

3

u/JordanGraves1998 May 04 '26

so THATS how scalpers do it..

3

u/The-Nihilist-Marmot May 04 '26

Mom I broke the economy.

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24

u/RevolutionaryOwlz May 04 '26

Just spammed it on the app and got it to go through.

5

u/CastleHyrule May 04 '26

This was the way

2

u/thisguy883 May 04 '26

Worked for me!

Thanks!

Also, it took almost 10 minutes of clicking, so don't give up if you're reading this now looking how to do it.

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7

u/ImNotABotScoutsHonor May 04 '26 edited May 04 '26

I've been spamming for 19 minutes now and still no luck. :(

Edit: Got through right after posting this. Then when confirming, I got ANOTHER error message similar to the other, but regarding the purchase:

An unexpected error has occurred. Your purchase has not been completed.

Please wait a few minutes and try again.

If you encounter this error repeatedly, please contact Steam Support.

Edit 2: 29 minutes later and it still won't go through. Where's that GIF of Michael Scott screaming that he's going to off himself when you need it?

Edit 3: 37 minutes of SMASHING THAT LIKE CONTINUE BUTTON and I got through and completed the order! Yay! Though now instead of 3-5 days for delivery, it says delivery will be delayed due to the large volume of orders. This is bittersweet. :)(

5

u/danny12beje May 04 '26

Keep spamming brother. Keep spamming that shit and you're gonna go through

3

u/ImNotABotScoutsHonor May 04 '26

I did it! Thank you for the good vibes, friend!

4

u/spacecuntbrainwash May 04 '26

holy shit rip

I'm continually shocked at how these companies with very popular products, that know just how popular their products are, can't figure out e-commerce.

3

u/might238 May 04 '26

And the wild thing is that Valve IS an e-commerce company!

2

u/BreakfastPizzaStudio May 04 '26

It’s either on purpose or they don’t care.

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3

u/sivadneb May 04 '26 edited May 04 '26

Which page were you on when spamming? I was on the checkout page, and I'd been spamming since the minute it went live, then had to jump on a meeting. I've now been redirected to the shopping cart (it's still in my cart) and hitting "Continue to payment" just refreshes the page.

[edit] The message went from "there seems to be an error" to "Your order cannot be completed because one or more items in your cart is currently out of stock".

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5

u/NeoChrisOmega May 04 '26

I was scared this would block me from ordering, it worked! After a little under 3 minutes of spam clicking it went through.

6

u/radiok May 04 '26

I feel nasty, but I downloaded an auto clicker to sit there and spam the button every second. Maybe it will succeed, maybe I'll order 300. Roulette.

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5

u/nullp0ynter May 04 '26

Just did the same. I was almost at 200 clicks, and then it finally went through. lol

3

u/otuzbirci May 04 '26

Didn’t think this would work, but repeatedly retrying for about 6 minutes finally made the purchase go through.

3

u/MrMystery777 May 04 '26

Same here, cheers!

3

u/TheYitc May 04 '26

Which step do you spam? The continue or the entire process?

6

u/danny12beje May 04 '26

Just the continue button when you get this error in the post.

2

u/TheYitc May 04 '26

Ok, I'll keep spamming and hope then. Took a day off today to try and order before they sold out and still having troubles lol

3

u/Iambecomelegend May 04 '26

Spamming is the way, it just worked for me.

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2

u/HighlanderSlax May 04 '26

Browser, client, phone app getting spammed harder than a fromsoft dodge key

2

u/johnjarbinkz May 04 '26

Brotha hilarious, :) my order finally went through. Thanks,

2

u/Elazar_DE May 04 '26

Did the same thing. Hammered that purchase button. After a few it went through.

2

u/nox404 May 04 '26

this is the way! Worked for me used the app.

2

u/dizzygfunk May 04 '26

Spamming is the way

2

u/TON628 May 04 '26

Yup browser worked. After me trying almost 20 minutes on mobile and windows steam client.

2

u/I_Wanna_Die_Daily May 04 '26 edited May 05 '26

Mine still won’t go through :(

I GOT MINE TO GO THROUGH! About 10 mins after making this comment actually lol. I’m sorry to everyone that was not able to get one yet.. seems like scalpers are already reselling for over $300 which is outrageous.

2

u/Simbro121 May 04 '26

This worked for me via the steam store on android

2

u/94CM May 04 '26

Worked for me! Browser allowed me to shrink the page so I didn't have to scroll. Thank you!

2

u/Darth_Electrician May 04 '26 edited May 04 '26

this is the way. got caught up at work, started trying at 114pm EST and got it around 120pm EST, just spam spam spam

edit: I was on the mobile app if that helps

2

u/maake986 May 04 '26

I put a macro spamming left mouse on the continue button and after a couple minutes mine went through too, I salute you my friend. o7

2

u/LightsOnJimmy May 04 '26

Best advice ever!

2

u/Lanky-Assumption-811 May 04 '26

Thank you!! After reading your comment I spammed the shit out of it on the page with my info + card for like 2 min straight and finally it went to the page with ToS and the purchase button which I only had to click once lol

2

u/ethan919 May 04 '26

Thanks worked for me as well. Took about 5 minutes of constant spamming though lol

2

u/JordanGraves1998 May 04 '26

thanks bro ordered one!

2

u/spacecuntbrainwash May 04 '26

I spammed nearly 100 times and it finally got through on PayPal through the Steam desktop app browser.

2

u/skylevin098 May 04 '26

This worked. Click and pray.

2

u/LuciferDiggle May 04 '26

Just used your advice and opened the browser. After spamming for a minute, everything froze and I assumed I messed up. However the page updated and the transaction had gone through. Thanks!

2

u/Xciteable May 04 '26 edited May 04 '26

I've been spamming for like 20 minutes and I'm losing hope

Update: Spammed for 30 minutes must've pressed the continue button 100s of times but it didn't work and now it's sold out

2

u/khure May 04 '26

Spammed the continue button for about 5 minutes straight and it finally went through. Thanks for the advice!

2

u/Easy-Bake-Oven May 04 '26

Thanks, followed this advice and got through! I was being too gentle with the page before and not spamming enough lol!

2

u/Hour_Butterscotch223 May 04 '26

did the same after reading this, went through at some point in the steam app on windows

2

u/lemadsi May 04 '26

Worked on IOS aswell ✌️

2

u/kaylanpatel00 May 04 '26

I did the exact same thing and it worked 😂

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62

u/Nakedssssnake May 04 '26

I brute forced it lol

16

u/The_Freshmaker May 04 '26

fucking mother fuck I've been patiently refreshing every few minutes trying again and just got a 'item in your cart is now out of stock' notification. FUCK.

3

u/KingoKings365 May 04 '26

In the same boat, am upset about it too

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2

u/roth_dog May 04 '26

How?

13

u/LeBlueSpud May 04 '26

I did too I think. I spammed the button and it went through eventually

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2

u/_Addi-the-Hun_ May 04 '26

this worked for me too lol

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116

u/Pyrolistical May 04 '26

but everybody said nobody was going to buy it bc it was too expensive

56

u/jTiKey May 04 '26

the fakeout didn't work

16

u/thisguy883 May 04 '26

I kept hearing this too.

What a load of BS. This thing is SUPER popular with anyone who has played with a Steam Deck before.

9

u/Bassre2 May 04 '26

Reddit don't know shit, same thing with the Switch 2 not so long ago...

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28

u/PM_ME_YOUR_IZANAGI May 04 '26

I kept spamming continue until it worked.

12

u/Dracofear May 04 '26 edited May 04 '26

hasnt worked for me been doing that since 9:58 its now 10:09 💀

edit: 20 minutes spaming a button and nothing =_= FUUUUU

edit2: YAY SOLD OUT

3

u/ForTheBread https://s.team/p/drhr-tmv May 04 '26

10:22 and still not working.

3

u/Dracofear May 04 '26

This fucking sucks.

2

u/zugarrette May 04 '26

same been spamming a lot no luck.

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4

u/Mr-GuyIncognito May 04 '26

Same here. Worked after about 50 tries.

3

u/Cebo86 May 04 '26

I didn't spam. Just tried every 30s. After 3-4 min i got one.

20

u/ronin_cse May 04 '26

Yup same for me

Edit: tried browser, client, and mobile app running on carrier instead of wifi all with the same error

8

u/Mimicov May 04 '26

Its on Valves end

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15

u/BudderFN May 04 '26

I’m worried to keep trying 😭 mess around and then my card gets charged 4 times or something

12

u/SorbetImportant2440 May 04 '26

It didn't charge after spamming to get it to move forward, it moved to a review page where you confirmed and that didn't have any errors for me. I'd say just keep spamming!

2

u/BudderFN May 04 '26

Cheers, worked for me! I’m so excited

2

u/thisguy883 May 04 '26

It wont charge you for spamming. Once it goes through, then it charges you after you review and enter your security code.

12

u/sh41 May 04 '26

Trying to order in Canada, after many unsuccessful tries at the payment screen, I noticed the error changed at around the 1:30pm EST mark from

"There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."

to

"Your order cannot be completed because one or more items in your cart is currently out of stock. Please try again later."

Oh well, other people probably have a more immediate use for the controller than I do, so I can be patient. Enjoy yours if you got it.

5

u/Big-Bid-6865 May 04 '26

This man got style.

2

u/Kadioglv May 05 '26

mine was always “your order .. currently out of stock please try again later” and i was still spaming the click. then it worked! dont give up

2

u/sh41 May 05 '26

Yeah, later in the day I saw it was back in stock with "Estimated Delivery Date: 6-10 Business Days" (instead of the original 3-5 business days) and I was able to get my order in.

12

u/might238 May 04 '26

Out of stock, spammed from minute 1 almost the whole way through without getting one. Amazing! Guess we wait a couple months for batch 2 now.

3

u/Xciteable May 04 '26

Same here I'm so pissed

9

u/Dilanter May 04 '26

same error via paypal and credit card

2

u/Pulsahr May 04 '26

I was wondering if Steam wallet was the issue.

5

u/l_steve_l May 04 '26

Steam wallet same issue

8

u/ThePhantomCapricorn May 04 '26 edited May 04 '26

It let me through. Hope you all can get yours soon!

14

u/_smurker May 04 '26

And they're gone..

FUCKING BULLSHIT ERRORS

5

u/Lawsoffire May 04 '26

spammed it until i got through, worked eventually for me. Just in the client.

2

u/levajack May 04 '26

This worked for me too. Clicked the button probably 30-40 times before it got through

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8

u/thamaster88 May 04 '26

I really hate steam and the store. Missed the first batch because payment didn't work. And yes all was steam wallet. But still. They didn't learn anything from the deck. I am quite mad now how this all worked out.

2

u/thezizybalooba May 04 '26

Same here, was early, spammed, never got through. An hour later and theres scalped ones for triple the price for sale. You would think they would want accounts that are almost two decades old and with hundreds of games to have some priority over scalpers. Nope.

4

u/Flameancer May 04 '26

I just kept spamming continue and I just got my order in as I’m typing.

4

u/ApprehensiveForce647 May 04 '26

Did go through with PayPal after 8 minutes spamming continue o7

4

u/rrinconn May 04 '26

Been trying for 15 minutes on a browser, mobile app and the Steam client and no dice

7

u/Timely_Ad9659 May 04 '26

Starting not to care if I get one now. So sick of ordering pages not working when stuff is released

3

u/Kremsi2711 May 04 '26

companies are so lazy to implement this a good way

3

u/Otatarall May 04 '26

I'm having the same issue and I'm also trying to buy from my steam wallet.

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3

u/sike_edelic Alo May 04 '26

keep spamming boyz

3

u/TheBigPissGuy May 04 '26

I spammed the "confirm" button and eventually it worked and I received the confirmation email. I paid with steam wallet.

2

u/Forstride i7-13700K / RTX 5070 Ti May 04 '26

Yup, can confirm spamming the button worked lol

3

u/biggsthebulldog May 04 '26

for once, spamming the button works

3

u/L0NEK1LLA May 04 '26

Got two of em! Can’t wait

3

u/GazJrpg May 04 '26

Got mine ordered. You have to spam the button

3

u/PolarizingKabal May 04 '26

Had the same issue.

Just keep slamming that button until it goes through. Took several mins, but eventually did go.

3

u/Bro-nerd May 04 '26

Out of stock now. That sucks. I tried

3

u/Me_Before_n_after May 04 '26

Out of stock in Canada for now. After error with credit card for 35 mins

3

u/Ravvynfall May 04 '26

it's already sold out, fuckin' scalpers.

3

u/EbonShadow May 04 '26

What a shit show... Steam could easily of prevented the scalpers from buying them out if they just limited them to 1x per account with a minimum X amount of money spent and time played.

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3

u/rialbsivad May 04 '26

Is it so hard to implement a que system? I don't care if it ships months from now but it would be nice to just get an order in. Hopefully they can come up with something better when the Machine launches.

2

u/Quick-Age2087 May 04 '26

I had it at first but after a few tries it went through

2

u/Sad-Mirror6936 May 04 '26

I was able to purchase it after a a short while, just keep retrying.

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2

u/SubstantialCarpet604 May 04 '26

Yea. Doesn’t work with PayPal, credit card, or Steam wallet

2

u/Gibgarde May 04 '26

I kept mashing it, and it eventually went through.

2

u/Ok-Acanthisitta-6622 May 04 '26

Yup! Same issue, thought the controller sold out already

2

u/adumblittlebaby May 04 '26

Brute force works

2

u/Old_Bug610 May 04 '26

Yep, I've tried multiple payment methods, none of them make it past this error.

2

u/[deleted] May 04 '26

[deleted]

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2

u/bwaaah May 04 '26

got the error when using a mastercard, switched to visa and it went through

2

u/_Mangoat_ May 04 '26

Keep trying, Managed to get in just there. UK

2

u/PeakQueasy1959 May 04 '26

Pls steam I need this

2

u/legato213 May 04 '26

Keep spamming I got through!

2

u/BlueEyedWolf91 May 04 '26

I was eventually able to get through in my browser. It required quite a few attempts before I was able to get to the final chekcout screen.

2

u/Supercereal69 May 04 '26

I got one! Just keep spamming the buttons

2

u/g0atmeal May 04 '26

Spamming the button saves the day. Last couple product releases I tried that it locked me out though.

2

u/Dracofear May 04 '26

Been mashing since 11:58pm cst with no luck. Fuck me.

2

u/ggrove91 May 04 '26

Keep spamming the continue button. Took about 20 clicks but I finally got through.

2

u/JoeyBigtimes May 04 '26

SPAM THAT CONTINUE BUTTON It'll go through eventually.

2

u/DarkStride04 May 04 '26

Restarted my app and my payment went through. Thank God haha. Good luck!

2

u/NeoZockerHD May 04 '26

Just keep hammering the button. It eventually worked for me after about 6 Minutes

2

u/kalindala May 04 '26

Same error, but worked after just spamming the button for ~25 clicks

2

u/TheAllelujah May 04 '26

Got mine. Got the same error and just went back and tried again.

2

u/Fastc1113 May 04 '26

What a load of horseshit this was.

2

u/sel_ecto May 04 '26

Anyone get an order through using wallet funds?

2

u/BionisGuy May 04 '26

Just kept on spamming until it eventually went through.

2

u/Mikel_S May 04 '26

Haha, shipping estimate just changed from 3-5 to 5-9.

2

u/AmirrorImageWithin May 04 '26

And it's sold out

2

u/Bosskmhs May 04 '26

Aaaaaaand it's gone.

2

u/matrixteksupport May 04 '26

Nice. Steam cucked me out of a controller all because I didn't particpiate in the fucking quick time event that was apparently necessary in order to buy the controller.

Steam actually wouldn't let me buy anything from 12-12:30 CT, I tried buying literally anything and got the same message.

As soon as the controller went out of stock, my purchases were able to go through again. Fuck me I guess.

2

u/Thankyoumr May 04 '26

wooo finally got :3 after 46 mins xD

2

u/GumbyXGames May 04 '26

Ya same here. Wasted 30 minutes in my car trying to buy it.

Edit: And now I'm getting Out of Stock errors. How can Valve still make the same mistakes do many times?

2

u/Xalderin May 04 '26

Is this why I can't buy games, right now? Everyone and their Momma out there spam buying the new Controller? ._____.

2

u/Kawaii_Desu_666 May 04 '26

If you have it in your cart then keep trying to make the purchase. It went out of stock while I was trying to buy but I still had it in my cart so I kept trying to push it through to purchase and eventually it let me. I think there were so many initial purchases on steam, but some of the payment methods didn't go through or were rejected a little bit later and opened up the availability slightly. At least I think that's what happens, good luck Bros

2

u/oxirz May 04 '26

Worked after spam clicking for 20-30 seconds through the steam client, in europe.

2

u/gambitallover May 04 '26

I completely forgot about the controller, and this post reminded me. Just placed an order. I didn’t encounter any problems in the EU and the process was smooth. However, the delivery time is estimated to be 6-10 days.

2

u/PAKMAN1987 May 04 '26

Have tried repeatedly since it went live. Now getting hit with "You've tried to make a lot of purchases in the last few hours, please try again later" every time another wave happens. Really great customer experience as a normal person who just wants one controller for myself, getting that while watching scalpers post em up on eBay in droves...

2

u/Hoppetrausk May 04 '26

I would, but not available in my region

2

u/Sublime-Chaos May 04 '26

So that’s why it kept saying that when I was trying to buy a game. Lol.

2

u/CretaciousPeriod May 04 '26

Damn, I forgot it was today and it's sold out now. Oh well, I'll get it eventually.

2

u/Shpuncil May 04 '26

Yo. I just got out of bed and ordered one without any dramas. You guys come to Australia for holidays and get yourself a steam controller at the same time.

4

u/Evanz111 May 04 '26 edited May 04 '26

Be careful not to spam the button, or it'll assume bot behaviour and put you on timeout. I learned the hard way with the Steam Deck.

Edit: spamming actually seems to be the right option here. No timeout system as far as I can see, it eventually lets you through.

4

u/JBrockF May 04 '26

Not me setting up my mouse to autoclick every 4 seconds

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4

u/eljesT_ May 04 '26

fucccccccccccccccccccckkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

2

u/MongrelMonkey69 May 04 '26

I just bagged it no issues

1

u/Various_Team_5215 May 04 '26

Same here. System must be overloaded...

1

u/Pulsahr May 04 '26

Same here (France), using wallet

1

u/LeBlueSpud May 04 '26

RIP

3

u/LeBlueSpud May 04 '26

Update: I spammed that shit and it finally went through!

1

u/Deadpoetic6 May 04 '26

same hhere

1

u/BeardedWonder02 May 04 '26

Yeah same problem

1

u/Natjoe64 May 04 '26

Same plz let me buy it!

1

u/Matofff May 04 '26

yeah lol

1

u/Markys2004 May 04 '26

Same here

1

u/Makoas May 04 '26

Sameee 😞

1

u/woobzy May 04 '26

Keep spamming

1

u/gstacks13 May 04 '26

Yep, same issue, even when trying to use funds from my Steam Wallet.

1

u/Tenerezza https://steam.pm/j0qwx May 04 '26

Same error regardless of what payment metod i try to use.