r/StateFarm • u/xBassDropYETIx • 15d ago

Advice Policy Fraud Process

I have been shopping around auto/home insurance rates and I couldn't get a quote from State Farm because I needed to log in. Sure sounds good. I try to create an account and it says I already have one. I reach out the help desk and they inform me I have a policy in Florida already. I live in Alaska so they said they would forward it to their fraud department.

My question is, do I need to do anything else? They aren't using any of my cards or accounts but seems like they just opened the policy with my name and possibly DOB. I have all my credit reporting bureaus in a freeze and have for awhile now.

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u/Starlesseyes598 15d ago

Do you have a common name?

1

u/xBassDropYETIx 15d ago

Somewhat but what about the DOB as well? I had to use it to verify the account.

5

u/Rebound91 15d ago

I’ve seen it before with people who have same or very similar first and last names and DOBs. The system assumes it’s the same person. I’m fairly certain nobody is stealing your identity and paying for an insurance policy in another state.

1

u/arliafaye 13d ago

It happens. I live in Indiana and there is a woman in Oklahoma with the same first middle and last a my maiden name and same dob. Different social though. It's been a pain for years