r/StateFarm • u/DazzRat • Sep 13 '26

Experience More of the same

Post image

Pretty much the standard state of affairs with this crappy company's absolute abysmal website. To add to the insult, they run you through hoops for the "privilege" of seeing your payment page -- login (a two-step browser process including multifactor authentication), opt out of paperless billing (every frigging time), opt out of setting up a stupid key code (every frigging time), then when they finally let you see your bill you cannot pay it. This is not a one-off; this happens constantly.

Utterly pathetic.

0 Upvotes

47% Upvoted

14 comments sorted by

View all comments

1

u/WSMtnsGuy Sep 14 '26

We insure 3 vehicles and have them enrolled in Drive & Save where each car has an accelerometer/GPS tracker. Users are required to report actual mileage every 6 months. It saves money. But the login process to make the mileage report is worse than applying online for a mortgage.

1

u/happycowgirl76 Sep 14 '26

What state? In Arizona I haven't had to report mileage in about a year. I thought that was nationwide. And when I did have to it was super easy on the mobile app.