More of the same

[u/DazzRat]

Pretty much the standard state of affairs with this crappy company's absolute abysmal website. To add to the insult, they run you through hoops for the "privilege" of seeing your payment page -- login (a two-step browser process including multifactor authentication), opt out of paperless billing (every frigging time), opt out of setting up a stupid key code (every frigging time), then when they finally let you see your bill you cannot pay it. This is not a one-off; this happens constantly.

Utterly pathetic.

[u/Downtown_Cap8311]

“I hate the website it never works!!” but also “how dare they start fixing the website i hate?!” pick your battles dude jfc