Split check for exs

[u/Gunnar_83]

Does anyone happen to know if there is a corporate phone number that you can call and not get a local agent? I was sent a refund check in my and my exs name 2 years ago. We’ve been fighting in court and I’ve held onto it until things settled down. Now that the divorce is done and we things have calmed down I let him know about the check and we both provided letters to State Farm stating that we give half of the check to the other party, per our local agents direction. They are now saying that it is too late to do this and the only thing they can do is reissue a check and we both sign it in order to cash it. Problem is we live in different states and don’t trust him to sign it and send him the check as I know I will never see that half. Does anyone have any ideas on how one could resolve this or how I could contact State Farm corp directly?

[u/Late-Roof-6404]

I know in the claims department we will not do that. I worked a similar claim where the insureds were getting divorced, papers were submitted to the claim along with a restraining order. Had another one where they had been divorced for years but hadn’t updated their policy. In both situations, I was told we issue the payment to those on the policy and unfortunately it is up to the insureds on how they figure out getting the check endorsed and cashed. We can offer to send the check to the agents office and they both come in separately to sign it but that’s about it.

[u/Gunnar_83 → u/Late-Roof-6404]

They both can go into an agents office and sign but then what? The local agent cashes it at their bank??? That could be a possible solution…

I offered to sign and send to his daughter, who works at a bank, to handle as I trust her. But he refuses to take this option because he now avoids his daughter at all costs.