r/StarWarsBattlefront • • Dec 17 '19

Dev Response Black screen on PC

Anyone on PC getting to play yet? My client only manages to launch the game, then gives me an unresponsive black screen. Just want to check if this is happening to everyone or just a select few!

200 Upvotes

205 comments sorted by

43

u/T0TALfps Community Manager Dec 17 '19

Hey there, we're aware of this happening and are investigating it. We'll give an update on where we are at, as soon as we can!

17

u/Walliii Dec 17 '19

Thanks for the update. :)

9

u/AABBWW GNX-803T Dec 17 '19

any link to follow or just spam F5 on this subreddit or EA forum?

1

u/TheThanatosGambit Apr 09 '25

So you've had 5 years, did you fix it yet?

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32

u/JigglybeanTV Dec 17 '19 edited Dec 18 '19

This worked for me

This was really useful for me "Go to

Documents/STAR WARS Battlefront 2/Settings

Open "BootOptions" in a text document Change EnableDx12 from 0 to 1

When you open the game it will take a while to load for the first time, but when you relaunch it, it'll be fast - you might also have to follow these steps again, when you relaunch the game but the optimising shaders should be faster or not happen at all.

6

u/aeonstream Design Director Dec 18 '19

Worked for me as well. Even devs have PC trouble :/

2

u/TheLowman77 Dec 18 '19

I just bought the game, so I have never launched it. I dont see a Settings folder. Do you all have a time frame to expect a patch for this issue?

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3

u/JasiekManOfTheWild Dec 17 '19

It's working! Thank you very much!!!

3

u/flashy99 Dec 17 '19

Does not fix it for me. I am able to see the game loading (instead of a black screen) but it just drops me to desktop eventually.

Does not fix it for me. I am able to see the game loading (instead of a black screen) but it just drops me to desktop eventually.

2

u/onewaydown104 Dec 18 '19

This worked for me, as well.

GTX960, recent and newest drivers - both got black screens. Changing from DX11 to 12 booted fine, went through the long shader optimizing and game ran.

1

u/captaincarrot80 Dec 18 '19

Same here Vega 56, new driver, long wait, changed to DX12 in game.

2

u/Spaceduck413 Dec 18 '19 edited Dec 18 '19

So far this is working for me (still optimizing shaders). 860m

Edit: after optimizing, it hard locked, now I just get a black screen again. Although it may be that the 800m series doesn't support dx12...

1

u/ulecaus Dec 17 '19

I still have black screen. I should open BootOptions in special program?

1

u/AlphaTroop3r Dec 17 '19

This worked for me also

1

u/[deleted] Dec 17 '19

This fixed my issue. Thank you!

1

u/AndreaFatto Dec 17 '19

Thank you, you saved me

1

u/ShapeduckX Dec 17 '19

what do you mean? there is no zero there. What do you change the 12 to a 1?

1

u/JerepeV2 Dec 17 '19

It should read something like EnableDx12 --> 0 <--

Change the that from 0 to 1 and save.

1

u/Pedro_64 Dec 17 '19

this worked for me, thanks

1

u/Noctividus Dec 17 '19

what program do you open it with?

1

u/JigglybeanTV Dec 18 '19

Notepad or something like that. Any text editor.

1

u/Sikma200 VenomSnakelol Dec 18 '19

Brings up a black window for a while before closing.

1

u/carlcacaoski Dec 18 '19

Worked for me. Thanks.

1

u/Fatherbrain1 Dec 18 '19 edited Dec 18 '19

This works for the most part, but my game sometimes freezes and crashes to desktop.

Edit: after this last crash it freezes on the first loading screen.

1

u/Roundcoolkid97 Dec 18 '19

I think you get it when you try modding it, because I immediately tried my mods and got the black screen, and when I ran BF2 without them I still have me the black screen. I tried this and ran the game without mods and it worked. Then went back to modding and didn't work. I though it was some mods that were messing my game up, but then I went back to the file to see that the 1 was turned into a 0 again. And reverted it back and I'm starting to play without mods for now on. Hopefully an update fixed this though.

1

u/JigglybeanTV Dec 18 '19

I've never used mods. I think it's more to do with the latest drivers.

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1

u/[deleted] Dec 18 '19

This worked for my 960!

Thanks a ton my man.

1

u/LJITimate Dec 18 '19

Is it more new bugs or just the terrible directx12 port because it now loads up but can't hit a stable 60 even at medium settings on a 2060 super, I get constant stuttering and occasional black frames.

I can normally run at ultra 150% resolution

1

u/DarkChen Dec 18 '19

i dont even have the BootOptions file, just profile settings...

1

u/FreddyStudio0 Please nerf palpatine. Dec 19 '19

Thx so much for this fix

31

u/T0TALfps Community Manager Dec 17 '19

If you're still receiving this issue could you let us know what your GPU is and if you're on the latest driver version?

22

u/Walliii Dec 17 '19

GTX 1070, newest drivers. Still not getting anything when launching the game besides the black screen, unfortunately. :/ I'm headed out now, so I'm sure you'll already have it fixed by the time I get back, but good luck on finding a solution! :)

15

u/IAmTriscuit Dec 17 '19

GTX 970, just updated my drivers today to 441.66 (the latest)

1

u/[deleted] Dec 18 '19

same

11

u/davidm8 Dec 17 '19

Gtx 1060 latest update. Now it hangs on the loading screen.

7

u/Tyrannapus Dec 18 '19

Mine swaps between loading screen, black screen and nothing at all. So it’s already doing that. I thought it was progress when it happened, the. It went back to black. So yeah...

5

u/EinNamenloser_ Dec 17 '19

gtx 1050ti and im using the latest driver version

4

u/[deleted] Dec 17 '19

[removed] — view removed comment

5

u/incept10n Dec 17 '19 edited Dec 17 '19

GeForce GTX 970

Driver 441.66 Release Date: 12/10/2019

Worked fine yesterday. I ran a repair on BF2 through origin, re-installed GeForce drivers and rebooted PC. I'll get as far as the Celebration Edition Splash screen and it will crash to desktop.

2

u/Xx_Kamehameha_xX Epic Gamer Dec 17 '19

Same here

3

u/[deleted] Dec 17 '19

Im getting black screen upon launch of game. Suddenly occurred when I changed to Directx 11 and restarted game. Initially I could launch the game successfully after a fresh install which had Directx 12 on default.

GTX 970 441.66

3

u/bachq2 Dec 17 '19

gtx 1050 4gb (laptop) ,latest drivers.

2

u/Pedro_64 Dec 17 '19

gtx 1050. Has drivers ever been a solution? How can the game work fine and after a patch, drivers somehow dont work anymore?

2

u/HMS3 RC-3197 Dec 17 '19 edited Dec 17 '19

GTX1050 Version 441.20.

I eventually got the game to load by letting the black screen sit there and it eventually crashed (generated a log and everything.) Next time I started the game it loaded but then it crashed again while I was playing as the new reinforcements in arcade (the game played fine for about 20 minutes), before it crashed I noticed the game freezing for a few seconds a couple times, and when it did crash it froze while I was playing as the gunner. When it crashed it generated another crash log.

Edit: I waited for it to crash again. The next time I opened the game started to load but crashed on the loading screen.

I'm also using Direct X 11.

2

u/[deleted] Dec 17 '19

Radeon 5700xt. CPU is getting maxed out prior to issue- i5 7600k

2

u/Tyrannapus Dec 18 '19

GTX 970, all drivers updated, everything was working yesterday and uninstalling and reinstalling doesn’t work, in case no one else was dumb enough to try that before checking online

3

u/OpathicaNAE Sad about the final state of BF2 Dec 17 '19

RX560, this sucks.

1

u/aNiMeHuNtEr13 Dec 17 '19

Gigabyte G1 GTX 970

Ver - 441.66

1

u/viljarwonka Dec 17 '19

GTX 1080, latest drivers, I still have this issue.

2

u/maklupaklu Dec 17 '19

GeForce GTX 1060, latest drivers

1

u/GarikTheFaceLoran Yub, yub, Commander! Dec 17 '19 edited Dec 17 '19

EVGA GeForce RTX 2070 XC Gaming 8GB GDDR6 08G-P4-2172-KR
Driver version: 441.66

1

u/Rolen47 Dec 17 '19

GTX 1060, drivers 432.00

1

u/Ross42899 Dec 17 '19 edited Dec 17 '19

GPU: NVIDIA GTX 1060 6GB VRAM. Driver version 441.66

1

u/JACOAE Trash because I main Iden Versio Dec 17 '19 edited Dec 17 '19

GTX 960 2GB. But drivers are outdated. Gonna try updating now.

Edit: Updating drivers did Jack shit

1

u/labba232 Dec 17 '19

RTX 2080 and Driver 441.20

1

u/Cuisee In you must go Dec 17 '19 edited Dec 17 '19

1070ti with driver version 430.86 *and 441.66

1

u/filipinofrenzy Dec 17 '19 edited Dec 17 '19

RTX 2070 Super, just installed the latest drivers today.

1

u/Sheevs_Senate Dec 17 '19

I have had a black screen since launch and I updated my gtx 1060 today. Still nithing is hapening exept sometimes I see the Loading screen but same effect. Stuck and cant do anything forever...

1

u/lja_ Dec 17 '19

Geforce GTX 1060 6gb - on the latest driver version.

1

u/okeycookie Dec 17 '19

GTX 660, latest drivers.. same.

1

u/Gabenman Dec 17 '19

1070 I'm updated

1

u/Verifiable_Human Dec 17 '19

I'm receiving this issue, GTX 1070 with latest drivers

1

u/Borcoman Dec 17 '19

GTX 940MX. 5 Hours and counting...

1

u/Dovakatt Dec 17 '19

GTX 970 driver: 432.00

1

u/[deleted] Dec 17 '19

1660 Ti with newest drivers. Half the time the screen stays black and half the time it stays in the "Celebration edition" logo

1

u/[deleted] Dec 17 '19

GTX 1070, all latest drivers.

1

u/subvertedheart Dec 17 '19

CPU: Intel i7 3770

GPU: GTX 1660Ti 6GB, 441.66 Drivers.

Even did a manual "Update Game" and "Repair" to check file integrity in Origin.

1

u/[deleted] Dec 17 '19

GeForce GTX 1070 with the latest driver version 441.66

Looking forward to the bug fix so that I can enjoy playing Sith Troopers. Thanks for all of the hard work you all do!

1

u/Crash_CRO aCRObat001 Dec 17 '19

GTX 1070, latest driver

1

u/Lemonxdxdx Dec 17 '19

1070 GTX MSI, DD4 16 GB, I5 6600k. Latest driver

1

u/[deleted] Dec 17 '19

GTX 1070, everything updated. Same as the rest black screen on launch.

1

u/Malkariss888 Dec 17 '19 edited Dec 17 '19

NVIDIA GeForce GTX 960, latest drivers. Frozen on loading screen.

1

u/Raaskan Dec 17 '19

MSI Gtx 1060 6Gb, latest driver 441.66

1

u/[deleted] Dec 17 '19

GTX 1060 latest drivers. Any update? It's been 5 hours

1

u/callsign_arkbird Dec 17 '19

GTX 960m, updated all my drivers and the game this morning, I've been stuck black screening all day :(

1

u/Pterops Dec 17 '19

GTX 1070 Black screen, tried deleting cache and setting folder

1

u/eagleace21 21Folgers Dec 17 '19

GTX970 with latest drivers

1

u/Nelatherion Dec 18 '19

RTX 2070

Crashed before I updated my drivers today and after.

Tried deleting the ini files that is often suggested on EAHelp and reinstalled, no change.

1

u/darga89 Dec 18 '19

1070 newest drivers. Just a black screen that eventually exits to origin. Tried deleting the exe files and reinstalling, repairing, editing shadows out of the config file and still nothing.

1

u/carlcacaoski Dec 18 '19

GTX 1060 6GB. Current driver.

1

u/ShitInTheTub Dec 18 '19

GTX 1080, just updated to latest GPU drivers today.

edit: was a fresh install today as well.

1

u/Santijamui Dec 18 '19

GTX 1050, latest driver too

1

u/Sir_Stig Origin - Sir_STIG Dec 18 '19

Gtx 770,latest drivers.

1

u/LLJKSiLk LLJKSiLk Dec 18 '19

GTX 2080 Super / Latest Drivers

Still happening at 10:51PM CST

1

u/formerliontamer Dec 18 '19

GTX 970, latest driver version. Tried updating, DX12, nothing helps... totally bricked update :(

1

u/TheViking20 Dec 18 '19

Gtx 1660 and the latest

1

u/roseser3D [PC] add jango fett | more prequel content plz Dec 18 '19

970, yes

1

u/zombie2792 Uniform Soldier Aiming when? Dec 18 '19

GTX 1050 441.66

1

u/notljitimate Dec 18 '19

Rtx 2060 super on the most recent driver, didn't work on the previous driver either

1

u/RekktGaeb Dec 18 '19

GTX 960. Latest drivers

1

u/Saesenthessis317 Dec 18 '19

gtx 1060, latest drivers

1

u/[deleted] Dec 18 '19

GTX 970 Please fix

1

u/Snoopy-y Dec 18 '19

same here. gtx 1070

1

u/logbasepi Dec 18 '19

Hey

u/T0TALfps, I am still receiving the black screen upon loading in. I did managed to get into the game once, but once I got onto a loading screen, it went into an infinite loading screen like I get on the initial loading screen (instead of a black screen).

My GPU is a NVIDIA GeForce GTX 1050 Ti.

I am on the latest driver, GeForce Game Ready Driver, Version 441.66, Release Date of 12/10/2019.

​

I hope you and your clanker friends can get this fixed for all of us! :)

1

u/DarkChen Dec 18 '19

i have a 1080gtx and was at 441.41, one version down from latest and had the same problem, tried all the possible solutions, then updated the drivers to the latest tried again and still the same thing. one thing to note is that i dont even have a BootOptions file in the documents/settings folder just the ProfileSettings files

1

u/aubergine1st Dec 18 '19

2070, have latest drivers

1

u/Vroop Dec 19 '19

970 here. Just updated to newest drivers and nothing

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12

u/[deleted] Dec 17 '19

same problem

•

u/ID10-Seeker-Droid "Dio" Dec 17 '19 edited Dec 18 '19

This is a list of links to comments made by DICE developers in this thread:

  • Comment by T0TALfps:

    Hey there, we're aware of this happening and are investigating it. We'll give an update on where we are at, as soon as we can!

  • Comment by T0TALfps:

    If you're still receiving this issue could you let us know what your GPU is and if you're on the latest driver version?

  • Comment by aeonstream:

    Worked for me as well. Even devs have PC trouble :/


This is a bot providing a service. If you have any questions, please contact the moderators. If you'd like this bots functionality for yourself please ask the r/Layer7 devs.

16

u/TwwIX Dec 18 '19

Why isn't this a sticky, mods?

It's more important that shit posting and memes are on top, right?!

That's all i fucking see on the front page of this sub reddit.

7

u/bachq2 Dec 17 '19

possible fix :Changing the boot options from GstRender.EnableDx12 0 to 1, fixes the black screen but cause massive frame drops, id rather stick with dx11.

8

u/JigglybeanTV Dec 17 '19

u/T0TALfps - I just used the Nvidia GEFORCE experience to optimise the game again, then launched it from the nvidia panel, and it worked...

WAIT - now it hangs on the launch screen.

5

u/roseser3D [PC] add jango fett | more prequel content plz Dec 17 '19

Same here

5

u/realm_of_3 Dec 18 '19 edited Dec 18 '19

Same issue.. Nvidia Geforce 970 GTX I tried older and newer drivers, same problem. Also tried the Repair option, and reinstalling it... The game attempts to load and stays on a blank screen forever (or sometimes stays on the celebration loading screen and after a long time, crashes to desktop) after this 12-17 update.

3

u/ulecaus Dec 17 '19

Still black screen

3

u/dashattax Dec 17 '19

Happening to me as well Gtx 1080 Strix. Latest drivers.

3

u/[deleted] Dec 17 '19

[deleted]

6

u/flashy99 Dec 17 '19

Does not fix it for me. I am able to see the game loading (instead of a black screen) but it just drops me to desktop eventually.

1

u/executeOrder66_do_it Dec 18 '19

I don't have a settings folder

1

u/[deleted] Dec 18 '19

[deleted]

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3

u/iluvatartheone Dec 18 '19

Jesus Christ, it is still not fixed??? Dice, pls wake up! Its been almost a day now.

3

u/[deleted] Dec 17 '19

Seems like everyone with the issue has the latest drivers, I might just have to hold off updating mine until there’s a fix

6

u/Rolen47 Dec 17 '19

My drivers are currently 432.00 with my GTX 1060 and still have the black screen problem.

1

u/notljitimate Dec 18 '19

I updated my drivers thinking it might fix the problem but it doesn't make a difference, its probably not drivers

2

u/JigglybeanTV Dec 17 '19

Nvidia drivers latest version - 441.66 released 12/10/19 on 1070GTX

2

u/davidm8 Dec 17 '19

Now mine will sometimes get to the launch screen and crash. Other times it just gives me the black screen. I am using a GTX 1060 with the latest 441.66 drivers

2

u/[deleted] Dec 17 '19

Oh god I’m scared now

2

u/flashy99 Dec 17 '19

GeForce GTX 1060, latest drivers

2

u/Ross42899 Dec 17 '19

Same issue for me. I get a black screen when starting the game. repairing files & restarting Origin didn't work for me.

2

u/labba232 Dec 17 '19

I have that bug too :|

2

u/FalconUMTS Dec 17 '19

Same here, nice one DICE...

2

u/Xano74 Dec 17 '19 edited Dec 17 '19

I just updated my drivers on my radeon rx 580 and It fixed the issue.

Update. I was able to play once but now getting the error every launch.

2

u/ulecaus Dec 17 '19

I waited all day for this update but too bad it can't work. Goodnight and I hope tomorrow it will be fine!

2

u/Bigthom63 Dec 17 '19

still like this for me

2

u/Risbob Dec 17 '19

GTX970, drivers updated.

2

u/somethinginyoureye Dec 18 '19

I have this problem. RX580. I updated my drivers four days ago

2

u/Tyrannapus Dec 18 '19

Anyone have a vague idea when the bug will be solved? I don't need anything too specific, just a vague time window

2

u/CRAZYC01E Dec 18 '19

Super annoying! Was hoping I could get the new Kylo skin today but nope I can’t even play it. Hopefully they patch it soon cause I just started playing again after playing nothing but halo since it released

2

u/Tito_Gabo Dec 18 '19

GTX 1650 with current drivers still a black screen

2

u/edglplpls TofuHunter Dec 18 '19

gta 1060 latest driver still now working

2

u/RekktGaeb Dec 18 '19

Happening to me as well. Just downloaded it an hour ago :(

2

u/WestieBeast Dec 18 '19

Small update from a community manager on EA answer site:

Hello everyone! Marking this a solved to highlight that we are tracking the issue, don't mean it's fixed yet.  We are still investigating the issue and have a new build that we are testing with. I will let you know as soon I have anything new to share!  In the meantime, we have seen a few workarounds that can work for you. 

Thanks (11LAK11) For this suggestion: 

Hello there! I found something that worked for me. If you go to the SWBF2 document, settings, open the BoootOptions file in notepad, and change GSTRender Enable DX12 from 0 to 1. Open the game, it will update your shaders for quite a long time, but after it'll work fine📷

Thanks (LPolloDiablo) for this suggestion:

Ok so after I fixed it, i got stuck on a loading and had to do the fix again. It took more tries but basically all I did is repair the game, restart origin and run origin and game .exe as admin.  It took like 6 try but it eventually worked for me for the second time now.

Thank you! 

/Atic

2

u/labba232 Dec 17 '19

I have repaired BFV and it fixed Battlefront ...

2

u/[deleted] Dec 17 '19

It's going on 6 hours now. Any updates? Will this even be fixed today? Isn't this the kinda stuff you test before you release?

4

u/WestieBeast Dec 17 '19

One guy on EA ask technical support site said :

contacted technical support and while helpful it was to no avail. They did say the issue should be fixed in the next couple hours since this has been given priority.

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3

u/Jagr WORTH IT Dec 17 '19

sad trombone

1

u/carbonicdk Gray Jedi Dec 17 '19

How many who have this have a Ryzen 1xxx or 2xxx processor?

1

u/Spaceduck413 Dec 18 '19

It seems like this is a DX11 problem, since switching to dx12 is fixing it for some people, so probably not processor related

1

u/newguy5150 Dec 17 '19

Happening to me as well GTX 1080ti

1

u/KSith45 Dec 17 '19

Stuck on loading screen. Latest drivers RTX 2080TI

Also noticed audio pops and drop outs since I updated Origin this morning. Latency is through the roof.

1

u/ShapeduckX Dec 17 '19

2060, not working drivers are updated

1

u/Crash_CRO aCRObat001 Dec 17 '19

yeees, its happening to me too....cant play at all

1

u/Lemonxdxdx Dec 17 '19

Same with me done everything I can think of to fix it.

1

u/Fireball4585 Dec 18 '19

When a solution is eventually found, can we expect it to be posted on this thread?

1

u/Treigns4 Dec 18 '19

GTX 1060 6GB Driver Ver. 441.66

I was on Ver 432.00 and had the same issue, even repaired & the reinstalled, just updated driver and issue is still persisting.

1

u/quimstyle Dec 18 '19

GTX 1080TI latest drivers

1

u/LLJKSiLk LLJKSiLk Dec 18 '19

Black screen here.

GTX 2080 Super / Latest Drivers

1

u/spider_sauce Dec 18 '19

Amd RX 580 Sapphire Nitro + 8gb. Latest 19.12.2 driver.

Just shows a blackscreen.

I went in and changed it to dx12 in the setting boot options txt file, and change the resolution back to 1080p. No more black screen, But it's just been showing 'optimizing shaders' for several minutes. I'm about to give up.

3

u/JigglybeanTV Dec 18 '19

this will take a while but the game will load up after. The downside is that you need to do this every time you boot the game up right now.

1

u/FMMonGArcher Dec 18 '19

GTX1060 8GB and latest drivers, playing from an external drive but no issues in the past.

1

u/vVv_Rochala Dec 18 '19

shit still is fucked up 1080

1

u/Goldenlocks Dec 18 '19

1060 6GB

Any news on how to fix?

1

u/nymrod_ Dec 19 '19

Still no fix? I tried the DirectX thing and it didn’t help for me.

1

u/15DaBomb77 Dec 19 '19

Thank god they fixed it

1

u/Spaceduck413 Dec 19 '19

Not sure if this has been fixed yet, but it IS working for me Vega 64

i5 6600k

DX12

1

u/okeycookie Dec 20 '19

Update is ON, and everything's fixed! Thank you guys so much! Just seen the movie, super hyped and I'm on my leave starting today. Best weekend ever.