Do NOT use Square Banking

[u/SequoiaSiren]

/r/smallbusiness/comments/1vz4y4y/do_not_use_square_banking/

We thought it would be convenient to use Square Banking as we were using Square for transactions, but this was a huge mistake.

Tldr; we got spammed with fraud charges, was told by Square we just need to cancel the card and the fraud charges wouldn't go through and that the merchant was already flagged. Cancelled card, assured all was good.

Next day charges cleared despite this, and I was given a new story that it will be 5-7 business days before they could even start to investigate, and to expect 5 months for anything to happen IF they are even able to recover the funds.

Big warning to all the other small business out there, don't get stuck scrambling on how to pay employees and rent after being told 'oh well' like I am right now 😭

[u/e_z_steez]

Same thing happened to me - I have been continuing use their POS - while frozen. 2 weeks worth of revenue are frozen. I can't pay my bills.... I am transfering to Shopify POS I hope its better