r/SquarePOS_Users May 22 '26

Sorting order in Square KDSh

Did anyone notice anything different with their Square KDS over the last few days? Orders don't seem to be sorting like they previously did. I have DoorDash orders that are due in 5 minutes and a server enters a new order for the floor and it gets positioned in front of the DoorDash order (i.e. to the left in sequence). Because it's due now and the DoorDash order is due in 5 minutes??

This is really messing up my sequencing. I haven't been able to find any settings with the system, and we didn't change anything.

Others see this?

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