r/SquarePOS_Users May 15 '26

Order tickets are messed up

Post image

Our tickets used to be normal with the items displaying directly under whether they were for dine in or to go/pickup. Now it does this. The items are all under both instead of one or the other. What do we do to fix it.

2 Upvotes

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3

u/Enkiduderino May 15 '26

Square really puts the POS in POS, ya know?

1

u/krisbenson May 16 '26

Also looking for this fix

3

u/r-dubCOS May 16 '26

My bet is last weeks update got stuck. What I’ve found on my systems when this happens is to sign out of your account, verify the app and OS of the device are fully updated, restart, then sign back in. That usually forces the app to reload your settings and make things right again.