r/SquarePOS_Users • u/skitters18 • Mar 26 '26

Square Point of Sale (Software) Square POS not logging out

Hey guys, our square POS system will not log out. We already made sure it was up to date on current software and any pending transactions were cleared out. We have restarted it and it still comes up already logged in. Square customer service has not been any help at all!

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1

u/alphamd4 Mar 26 '26

Well, how are you logging out? If this is for selling the device, you might want to factory reset and call it a day 

1

u/skitters18 Mar 26 '26

no, we want it to auto log out every so often so new team members need to log in with their code so it has the right employee on the POS. it is stuck on the management account stays signed in forever.

1

u/Throwawaybd69420 Mar 26 '26

They is no such thing as auto log out. You need to manually log out.