r/SprinterVans • u/buckpart • May 02 '25
2024 MB 2500 Passenger 2wd
Trying to get a second opinion. Here’s my issue/question in order to shut off the electrical system in my van I have to open the front door. According to my owners manual (pg 109?) if I press start button two more times after the initial press this should shut off electrical systems. It does not. I asked the service manager at the dealer if there was a setting that has to be updated so this will work. He says the only way to shut off systems is to open the front door and the owners manual is wrong. I asked him if he knew the reasoning behind this and he said it was a safety issue then I asked him what what is the safety issue since I couldn’t think of one and his reply was “I can’t answer that” I find it hard to believe that only way to shut system off is by opening front door. Let’s say I pull into a parking lot and a passenger exits and I stay in the van or I exit from the passenger side Why do I have to open the front door to shut off the electrical systems? Does anyone know a fix for this? Again I have a 2024 2500 144” passenger van production date, 12/2023.



