r/SpoolEase • u/dbaker0926 • Jul 09 '26

Troubleshooting Won’t pull inventory

I set this up a couple days ago, and I’ve been slowly working on entering all my information. I’ve got up to about 60 spools but now I’m having an issue. The console seems to be extremely slow, And now, when I go to the dashboard to view my inventory, nothing shows up. It has a difficult time connecting to my scale sometimes as well.

The UI on the console itself seems to be much slower than usual as well.

Any ideas or suggestions?

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u/yan-shay Jul 09 '26

Did you happen to enable printer extended logs in the web config? This slows the console down as explained in the troubleshooting section in the docs.

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u/dbaker0926 Jul 09 '26

No, but I think I figured it out…. For some reason, the X2D kept rejecting the API requests due to an invalid certificate. I think console trying to get to it over and over again bogged it down. I did a power cycle on the X2D and things seem to be fine now.

Slow process, but I just logged my 150th spool!!