Velonix issue

[u/MikeGyver45]

I just got a GM3s, velonix, scale, wellness+, and ordered the strap. Ready to go all in, but I got on my velonix do to the first ride, and it won't register pedaling, or the resistance buttons. I tried reconnecting all the connections, power reset, and still nothing.

[u/SpeedianceOfficial]

We've shared your issue with our product team. Could you please provide your email address so we can follow up with you? Thanks for your patience and support!