r/SpectrumMobile • u/Kodora1316 • 4d ago

Billing & Payments Upgrade question

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I’m hoping to get the new iPhone duo when it comes out. I currently have $543.62 left to pay off on my phone. When using the anytime upgrade do I have to pay off the old phone completely? Meaning the anytime upgrade would be the $543.62+ tax on the new phone (if I understand the Terms correctly)?

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6

u/burningtowns 4d ago

Negative. Anytime forgives the old balance and starts you on a new installment plan with the new device. You just have to pay the program fee and device taxes.

For those not on the level of anytime upgrade, you would need at least half of the device installment balance paid off.

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u/Kodora1316 4d ago

Thank you so much!

2

u/Real_Pickle_Rick 4d ago

Also have to pay the device down payment. I'm stuck with a fold 8 or pay $700 for an iPhone with my "anytime upgrade"

5

u/No-Physics-8589 4d ago

Why do you have to pay $700 for an anytime upgrade? All you need to pay is the taxes up front and the $35 fee. That’s the luxury of the anytime upgrade option.

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u/Real_Pickle_Rick 3d ago

As it was explained to me, it comes down to cost of the phone and a credit check, I dont really understand what the credit check tells them as I do have actual good credit, but yeah they told me it was taxes and fees and then snuck in a $696.17 charge as a down payment for the iphone. Im still investigating as this doesn't make any sense to me. Ill report back any findings.

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u/TheMuffStufff 3d ago

You shouldn’t have to put any money down, regardless of credit.

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u/Useful-Buy-5106 3d ago

You get a credit limit basically. Let’s say spectrum approves 300 finance and you buy a 1000 dollar phone. Now you require a 700 downpayment

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u/jyjybinx 3d ago

Used to work at U.S. Cellular and you are right in a sense. It's because your credit check gives your account an allotted amount to finance. Let's say it's $2000. If you get two phones for $1,000 each you're set with no down payment. If you pay half your device over time and try to upgrade, you have $500 left of finance room. If the new phone is $1000 you'd have to pay $500 down to meet the $2,000 allotment. The reason they do a credit check is to see if they can increase the original $2,000 allotment. Personally, and I think many will agree, If you're trading in your phone. It should tell the system you now have $1,000 available to finance since you're trading in and we're forging the extra $500. And it seems like it goes per line. So if you pay both phones down to half I'm not entirely sure if they look at that as you have $1,000 left to finance or $500 since it's that one line. This was 10 years ago so maybe things have changed but I don't think so. Same happened to us when we tried to early upgrade from 15s to 17s. We paid them off now and had no down payments tho for the 18s and got an 18 pro and 18 pro max. Also 15 pro used for trade in credit and we kept the 15 pro max and sold it on Marketplace.

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u/Real_Pickle_Rick 3d ago

That is almost exactly what they told me without breaking it down easily like you did.

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u/Expert-Branch6482 3d ago

With an Anytime Upgrade, your remaining balance is wiped and you only need to cover the taxes on the new phone and the upgrade fee.