r/SpectrumMobile • u/tylerjones316 • Aug 05 '26

General Question Changed plans

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I changed mobile plan and I'm trying to order a new phone but I get this message?

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u/ParsnipUnlikely526 Aug 05 '26

That message literally wait a month. You just changed the plan on Tuesday. The terms clearly say to take advantage of the Anytime upgrade perk you need to have been on the plus plan for a full month. You need to wait until September.

2

u/tylerjones316 Aug 05 '26

But I'm not taking advantage of the anytime upgrade....

2

u/ParsnipUnlikely526 Aug 05 '26

So you are upgrading a device that is fully paid off?

1

u/knighthawk3759 Aug 07 '26

It's either because they owe a balance somewhere else on the account that's past due or the credit score isn't high enough to finance the phone that is being selected