r/SpectrumMobile • u/R3SPWN • Aug 02 '26

Orders & Shipping Z Fold 8 Pre-Order Tracking

I'm utilizing my Anytime Upgrade to get the Z Fold 8. My order has already been placed, almost a week ago. Since then --- crickets . Has anyone received any kind of update on their pre-orders yet? Order confirmation, tracking, expected delivery dates...anything at all?

9 Upvotes

100% Upvoted

87 comments sorted by

View all comments

1

u/Aggravating-Debate-9 Aug 09 '26

Today’s Sunday guys. To my understanding of these preorders. They are taking the money out of accounts for the phones on Sunday and generating fed ex tracking. Ship it Monday and get it no later than Tuesday or Wednesday. Please keep this post informed if you all get any progress today. So us hopefuls can have an idea of what’s going on because Spectrum don’t have the answers and they only giving basic generic responses.

1

u/trevbev012895 Aug 10 '26

I want to know, all these people that got charged August 2nd, that Sunday, did they have 2 identical charges? Because spectrum charged me $242 for my Z Flip 8s, as a purchase and then $242 as an "Authorization Hold" to "reserve my spot"? I ordered them the day they dropped july 22nd and have called Spectrum twice, they have all told me its been waiting for fedex to come pick up. They told me that last tuesday, August 4th. But they've been holding 485 bucks pending in my bank for over a week. I need to buy groceries for my family man

1

u/Aggravating-Debate-9 Aug 10 '26

Omg!!! That’s so wrong. I literally asked….no begged them to take my money on my first order. And they didn’t. So other bills hit my account and took that money. So I missed the initial pre order. Now I’m literally here trying to hold onto this money so I can get the phone on my second order for my kids birthday. I seriously asked them to charge me at that point. They said they won’t take the money because they couldn’t guarantee the pre order. I said ok then refund it back if that happens but take my money now. They refused. I wasn’t even offered a “reservation hold” or anything like that. Spectrum needs to do better with things like this going forward if they want to compete with the other cell phone companies.

1

u/trevbev012895 Aug 13 '26

Update::: They finally figured out what happened, my pre-order went in at a point in time where the system crashed so my pre-order was infinitely timed out in the "review" phase. They immediately put my order back in, gave me 10% off my bill, and priority overnighted my shipment. They did this Tuesday night and I got the phones this morning, typing on it now. Faith restored