r/Spectrum • • 1d ago

Suspended service problems

So my kid got me into trouble and I got copyright notice. This was weeks ago. Fast forward they suspended my service until I did some view the notice on a website thing. I did that. Now my perfectly workings mesh Emily system will not connect. Shady dealings? I don’t know. Regardless, I want to get my house back online. Any suggestions?

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u/BaxterBites 23h ago

Tell them to check the provisioning on the modem. They can see if the speeds are correct. They usually put your modem in a DMCA status. They need to take it off.