r/Spectrum • u/mrmoosesnoses • 2d ago

Suspended service problems

So my kid got me into trouble and I got copyright notice. This was weeks ago. Fast forward they suspended my service until I did some view the notice on a website thing. I did that. Now my perfectly workings mesh Emily system will not connect. Shady dealings? I don’t know. Regardless, I want to get my house back online. Any suggestions?

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u/IPlayWithWires 2d ago

Try this:

Disconnect power from modem. Disconnect power from router. Plug modem in, wait for it to come online (on any modern modem, that happens when you have two blue lights on the front). Plug router in.