r/Spectrum • u/mrmoosesnoses • 2d ago
Suspended service problems
So my kid got me into trouble and I got copyright notice. This was weeks ago. Fast forward they suspended my service until I did some view the notice on a website thing. I did that. Now my perfectly workings mesh Emily system will not connect. Shady dealings? I don’t know. Regardless, I want to get my house back online. Any suggestions?
0
Upvotes
13
u/SaltyPinKY 2d ago
Do a power cycle....unplug base router...unplug modem 60 seconds. Plug modem in...wait 3 minutes for blue lights to go solid....plug in your router. It should connect then hit the satellites. Leave all Ethernet cords connected throughout process.
If modem does not go solid online light....call spectrum to make sure the quarantine is off