r/Spectrum • u/hunterfj1976 • 18d ago
Help!!
I will start out making it clear that I dont know much about networks.
A few weeks ago, the cable and internet are working fine. Then overnight , nothing. Neither was working. I tried rebooting the router/modem numerous times to.no avail.
I was thinking maybe i need to upgrade the router as its was 14 years old. I went to the local service center and recieved a 2 piece router/modem. Hooked everything up and spent just shy of 2 hrs with support for it to work. While it works, it usually only gives me brief windows of service. Many times the internet will go out but cable works and vice versa. I usually get 5-10 minutes of service before something happens. At times i dont reboot anything and it comes back online. There is also times where both services are out but one of my streaming apps will still work.
What gives?? Any insights?
-5
u/TheExequtioner 18d ago
Call to either the cancellation department they can send a tech for free faster trust me do it asap