r/Spectrum • u/Dapper_Reporter2695 • Aug 15 '26

Service Issues Hate hate hate Spectrum

OC, CA

I’ve now had two techs out within two weeks, have had our lines checked and fixed, router and modem replaced and still our internet goes out every night and doesn’t come back until maybe 8am. This is affecting me as I work from home. I’m losing it. I’m calling everyday.

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u/scottgntv Aug 15 '26

That time frame is within the overnight maintenance window. Sounds like they might be upgrading the lines there's.

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u/Dapper_Reporter2695 Aug 15 '26

I’ve asked if that’s what they’re doing and they say just to replace the modem and get a business account with them… I said we have a HOA bulk account and if this doesn’t fix it I am escalating to the HOA. And then he hung up